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An established industry player is seeking an ambitious Account Manager to drive growth and foster strong customer relationships. In this pivotal role, you will manage customer accounts, ensuring satisfaction and achieving sales targets through effective prospecting and relationship-building. This position offers a unique opportunity to contribute to a diverse and inclusive culture while promoting innovative solutions in the marketplace. If you are passionate about sales and customer success, this is the perfect opportunity to advance your career in a dynamic environment.
We are committed to helping you reach your professional, personal and financial goals. We offer competitive compensation that aligns with our business strategies and comprehensive benefits to help you live your healthiest. We are committed to building an inclusive and diverse culture that engages as well as values the different backgrounds and experiences of our employees, which, in turn, spurs innovation, generates creative solutions and enhances our customer relations.
The Account Manager is responsible for driving partnership and business growth with Ingersoll Rand ITS customer accounts in their designated geography. The job scope includes managing continuous relationships with customers to achieve annual sales targets, developing trust and strong partnerships with customers to ensure sustainable long-term growth, and executing the ITS strategy of providing solutions from enquiry generation until resolution of customer queries.
Success will be measured in sales (Completes & Services) - revenues; bookings and profitability; share of entitlement (SOE), linkage, connectivity rates as well as proactive customer-facing and customer satisfaction activity. Ensuring improvement in customer satisfaction as per the regional and SBU targets.