We are seeking a skilled and detail-oriented accountant to join our dynamic International Contact Centre team, which operates in multiple markets.
As a Multinational Contact Centre Accountant, you will play a crucial role in maintaining accurate financial records, ensuring compliance with accounting standards, and supporting the financial decision-making process for our diverse operations.
Duties & Responsibilities
- Financial Record Keeping:
- Maintain accurate and up-to-date financial records for the call centre's operations across multiple markets.
- Record and reconcile financial transactions, ensuring precision and compliance with relevant accounting principles.
- Allocate costs accurately across the multiple markets based on prescribed methodology.
- Meet month-end submission deadlines.
- Budgeting and Forecasting:
- Collaborate with department heads to develop and manage budgets for each market served by the call centre.
- Assist in the preparation of financial forecasts and variance analyses to support strategic decision-making.
- Financial Reporting:
- Prepare regular financial reports and analyses for internal stakeholders and management.
- Ensure timely and accurate submission of financial reports to regulatory bodies as required.
- Compliance:
- Stay informed about relevant accounting regulations and standards in each market to ensure compliance.
- Work with external auditors to facilitate audits and address any audit-related inquiries.
- Cross-Functional Collaboration:
- Collaborate with other departments, such as operations and human resources, to gather relevant financial information and support their initiatives.
- Provide financial insights to aid in strategic decision-making processes.
- Process Improvement and Development:
- Identify opportunities for process improvement and efficiency in financial operations.
- Implement best practices in accounting procedures to enhance overall financial management.
- Risk Management:
- Monitor financial risks and implement strategies to mitigate them.
- Contribute to the development of risk management policies and procedures.
Desired Experience & Qualification
- Bachelor's degree in accounting with SAIPA with articles.
- 3 to 5 years' experience in the accounting and management accounting environment.
- Proven experience in accounting, preferably in a call center business environment.
- Strong knowledge of accounting principles, financial regulations, and management accounting in multiple jurisdictions.
- Proficiency in accounting software and Microsoft Excel; Dynamics would be an added advantage.
- Excellent analytical, organizational, and communication skills.
- Ability to work collaboratively in a fast-paced, multicultural environment.
Package & Remuneration: RK (CTC)