Account Manager: Spar

Diageo España SA; Johannesburg; On-site; ZAR 600,000 - 1,100,000; Full time

Job summary

Diageo España SA in Johannesburg is seeking an Account Manager for Spar to build strategic customer partnerships and drive profitable growth across key accounts. You will own NSV targets, coordinate cross-functional teams, and shape channel strategies to deliver breakthrough performance.

The role requires 6–10 years in FMCG sales, strong negotiation and Joint Business Planning experience, and exposure to National, Key, and Field Sales. A relevant degree is essential.

Qualifications

• 6–10 years of experience across commercial functions; cross-functional experience is an advantage.
• Experience in cross-functional integration and coordination.
• Joint Business Planning knowledge at a strategic level.
• Exposure to National Accounts, Key Accounts and Field Sales.

Responsibilities

• Develop world-class collaborative customer partnerships and strategies.
• Manage profit and NSV targets with full ownership of the numbers.
• Motivate sales teams behind clear, simple, and powerful customer strategies.
• End-to-end relationship development through cross-functional network within Diageo and customers.
• Drive high standards of execution across specified channels.
• Use data to drive planning, decision-making and performance, with corrective actions when needed.
• Contribute to shopper and category insights to shape strategies.
• Develop tailored brand activity by channel for major customers.

Skills

Customer partnerships

Profit & NSV targets

Cross-functional leadership

Negotiation

Channel strategy

Data-driven planning

Forecasting

Education

Relevant degree

Tools

Nielsen data

Forecasting tools

Job description

Help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world. Join us for career defining opportunities that give you the chance to thrive.## Job Description**Job Title: Account Manager: Spar** **About us**With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world’s most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life’s moments — from everyday connections to landmark celebrations.Bring your talent, curiosity and ambition, and strive for your personal best alongside people who challenge, support and learn from each other. Together, as one outstanding team, we keep learning, improving and raising the bar for our brands, our business and each other.Join us and play your part in making life’s moments mean a little more.**Functions:**Sales is where our brands meet the real world.This team builds the relationships that bring our products to life, partnering closely with customers across markets, channels and occasions to make sure our brands are part of moments that matter everywhere.It’s a dynamic, people-focused environment where curiosity, commercial thinking and strong relationships make the difference. You’ll have the opportunity to grow your network, develop your skills and see the direct impact of your work every day. **Purpose of the Role**The Account Manager will own, develop and drive customer relationships and the commercial agenda. This is first and foremost a customer-facing role, responsible for developing strong customer management capability and delivering breakthrough business performance across the assigned account base. ### **Experience / skills required:*** Develop world-class collaborative customer partnerships and strategies.* Manage profit and NSV targets, taking full ownership of the numbers.* Motivate sales teams behind clear, simple and powerful customer strategies.* Develop and orchestrate end-to-end relationships through a cross-functional network within Diageo and the customer base.* Drive the highest standards of execution across specified channels.* Use facts and data to drive excellence in planning, decision-making and performance measurement, taking corrective action where required.* Contribute to shopper and category insights to develop powerful and breakthrough category strategies.* Develop and coordinate tailored brand activity by channel and major customer.* Interpret Nielsen data and develop appropriate corrective action plans.* Develop accurate forecasting through demand planning resources.* Monitor, evaluate and provide recommendations on brand/customer volumes, trends and dynamics.* Create and develop world-class account plans.* Implement and develop appropriate KPIs. ### Key Competencies* Strong knowledge and demonstrated delivery in challenging trading environments, including an understanding of channels, pricing, negotiations and strategy development.* Experience resolving complex and conflict-filled situations.* Strong negotiation and conflict-resolution capability when dealing with powerful customers. ### Qualifications and Experience Required* Relevant degree.* 6–10 years' experience across commercial and other functions; cross-functional experience is an advantage.* Experience in cross-functional integration and coordination.* Joint Business Planning knowledge and experience at a strategic level.* Exposure to different channels and different levels of customer sophistication, including National Accounts, Key Accounts and Field Sales.* Proven track record of success within highly demanding FMCG sales organizations and the alcoholic beverages industry.