Market the Company, its Products, Solutions, and continuously improve the Client’s perception of the Company.
The Account Manager must have a good understanding of the following:
- Strategic direction, Client Procurement cycles and processes, and the competitive landscape.
- Provide Clients with continuous Product and Solutions updates.
- Responsible for the day-to-day management of current Clients and generating new business.
- Achieve Quarterly and Annual Sales Targets.
- Maintain and grow market share within the Public & Municipalities, Agencies, and Parastatals Sector.
- Provide weekly feedback on pipelines, quotations, and strategic initiatives for projects.
- Conduct and submit monthly sales forecasting.
- Update Sales Tools and relevant systems, including the Customer Information Sheet.
- Make client calls and conduct physical visits—at least once every 2 weeks, with a minimum of 12 client visits per week.
- Make telephonic client calls at least once a week. Daily call planning is required for all Accounts allocated.
- Prepare and provide quotations to clients upon request.
- Follow up on quotations bi-monthly.
- Ensure clients are updated on deliveries and order progress as needed.
- Provide after-sales support.
- Follow up on invoices and payments and attend weekly debtors’ meetings.
- Attend product training sessions and ensure internal training is up to date quarterly.
- Participate in sales meetings and marketing events.
- Assist with tender submissions and handle ad-hoc requests as required.
Qualifications Required:
- Minimum of 7 years’ relevant experience in a senior sales position within the Public & Municipalities, Agencies, and Parastatals Sector.
- Technical Knowledge of the following products:
Centre Solutions (Avaya, Microsoft, Crestron, Extron, Poly, CISCO, Huawei, Yealink, AudioCodes, HP, Dell, VMware).
- Should have achieved a target performance of more than 75% over the past 3 years.