Account Manager (New Business and Retention)

RecruiTech; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A logistics services company in Cape Town is seeking an experienced Account Manager to develop relationships with clients and secure new business. Candidates should have a minimum of 3-5 years in sales or customer engagement within the logistics industry. This is a full-time position with a salary range of R 40,000 - R 45,000 monthly, plus fuel.

Qualifications

• At least 3-5 years experience in sales or customer engagement.
• Experience in the logistics industry is beneficial.
• Proven track record in a target-driven environment.

Responsibilities

• Develop long-term relationships with a portfolio of customers.
• Manage customer accounts to maintain favorable relationships.
• Secure strategic new business by marketing services.

Skills

Decision-making skills

Communication skills

Analytical skills

Time management skills

Negotiation skills

Creative problem-solving skills

Education

Grade 12 (Matric) or equivalent

Tertiary qualification in sales or marketing

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Reference: DUR000387CH1

A great opportunity has arisen in the region for an Account Manager in the international and domestic courier space!

Duties & Responsibilities

The responsibilities include developing long-term relationships with a portfolio of customers, connecting with key business executives and stakeholders. Manage and develop customer accounts to maintain favorable relationships. Rely on extensive experience and judgment to plan and accomplish goals, budgets, and targets. Secure strategic new business by marketing the company’s services within the geographic boundaries of the assigned region, aligned with the organization’s new business strategy.

Minimum Requirements

• Grade 12 (Matric) or equivalent
• Driver’s license with own reliable transport
• Tertiary qualification in sales or marketing (advantageous)
• Experience in the logistics industry (beneficial)
• Advanced skills in MS Office (Word, Excel, PowerPoint, Outlook)
• Knowledge of business principles (financial, operational, customer experience)
• At least 3-5 years experience in sales or customer engagement with a proven track record in a target-driven environment

Skills and Attributes

• Good decision-making skills
• Excellent people skills and communication skills (verbal and written)
• Analytical, planning, and organizational skills
• Research, networking, and time management skills
• Strategic selling, negotiation, and relationship-building abilities
• Self-driven, passionate, dedicated, adaptable, and responsive to change
• Goal-oriented with a focus on customer satisfaction
• Creative problem-solving skills
• Ability to comply with systems, processes, and procedures

Key Duties

• Achieve monthly and annual targets
• Resolve account queries promptly and ensure accounts are settled within terms
• Identify new distribution opportunities to increase revenue
• Complete weekly sales reports
• Increase existing client spend and train clients on products and services
• Develop strategic relationships with key stakeholders
• Oversee query resolution and implement proactive solutions for customer satisfaction
• Sell and implement value-added services
• Negotiate annual rate increases
• Analyze and present monthly KPI reports with recommendations
• Identify and act on opportunities within the market and existing client base
• Secure new sales opportunities and exceed sales targets
• Conduct needs analysis and propose customized solutions
• Manage credit applications and new account openings in line with company policy

Please send your CV or contact us for more information. By sending your CV, you confirm that you have read and understood our POPI Policy available on our website. Your personal information may be retained for future opportunities, subject to your consent.

Package & Remuneration

R 40,000 - R 45,000 Monthly plus Fuel

Required Experience

Manager

Key Skills

Accounting Software, Time Management, Accounts Administration, Accounts Receivable, Accounts Reconciliation, Leadership, Finance, Accounts Management, Communication, Relationship Management, Teamwork, Budgeting, Accounts Payable

Employment Details

Type: Full-Time

Vacancy: 1