Account Manager | Johannesburg, ZA

Account Manager

London Stock Exchange Group Johannesburg, South Africa

The Account Manager is maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, delivers outstanding service and a valuable solution. The position will lead a defined book of business or group of accounts (banks, corporates or other financial institutions) in the territory and will be accountable for the commercial close of all deals. You will also open up larger solution opportunities and introduce Solution & Proposition Sales as well as the Customer Support department.

• Build an account plan with a clear strategy (short and long term) defining specific actions for driving growth by expanding LSEG footprint
• Maintain understanding of product propositions to initiate conversations and raise interest
• Quota bearing role with quarterly targets - Revenue retention (primarily), sales, and administration of accounts
• Build and embed a long term trusted advisor relationship within their accounts as well as positive relationship with client C-level and other decision makers
• Daily update of CRM with sales activities, forecast & pipeline
• Focus on maintaining overall customer engagement and growing and retaining handled net revenue
• Handle all commercial activities within accounts, being responsible for the end to end customer relationship
• Drive efficiency in account administration (especially for lower value and growth potential accounts)
• Lead internal and external customers and maintain networks to negotiate and close deals

• 4-8 years of sales experience in the South African financial software and service market
• Experience in leading large regional banks or asset managers as a direct client
• Languages: English (strong command of language is a must)
• Relevant degree or equivalent
• Proficient and experienced across all areas of sales and relationship management
• Strong ability to develop and complete a sales plan, ability to use a variety of technology with a high level of proficiency

A Diverse and Inclusive Workforce: an ability to work within a global, diverse and inclusive company with 300 years heritage and 25,000 people; We have a variety of Inclusion Networks who are a powerful lever of belonging, Plus an Employee Referral Bonus Scheme

Constant Learning: 90 Day Sales On-Boarding Program, e-learning platform, a range of workshops, Access to real-time economic data

Professional Development: Quarterly Connects to ensure you meet your Goals & Objectives

Focus on Wellbeing; A hybrid working model, we promote physical health and provide access to Mental Health Support, private medical healthcare, corporate pension plan, Daily "Me Hour", Annual wellness allowance

Make An Impact: 2 Volunteer Days a Year to Help Make the World a Better Place, Matched Fundraising

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.