Account Manager - JHB

Vox Telecom; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading telecommunications company is seeking an experienced Account Manager in Johannesburg to drive client satisfaction and revenue growth. You will build strong client relationships, support sales operations, and analyze key metrics. The ideal candidate has 3-5+ years of experience in account management or sales, preferably within the communications sector, and possesses strong communication and negotiation skills. Competitive salary, bonuses, and career development opportunities are offered.

Benefits

Competitive Salary & Bonuses

Career Growth

Supportive Team & Culture

Training & Development

Qualifications

• 3-5+ years in sales, account management, or business development.
• Experience in the communications sector preferred.
• A strong communicator and negotiator.

Responsibilities

• Act as the key link between company and clients.
• Nurture existing relationships and identify new opportunities.
• Support sales initiatives to meet revenue targets.

Skills

Customer-focused approach

Strong communication skills

Negotiation skills

Organizational skills

Problem-solving abilities

CRM tools proficiency

Education

Bachelor’s degree in Business, Marketing, Sales

Tools

Microsoft Office Suite

Job description

Overview

Job title : Account Manager - JHB

Job Location : Gauteng, Johannesburg

Deadline : October 11, 2025

What You’ll Be Doing

• As an Account Manager, you will be the key link between our company and our clients, ensuring their needs are met while driving revenue growth. You will nurture existing relationships, identify new opportunities, and provide top-tier service to our valued customers.
• Client Satisfaction and Retention : Cultivate trust and strong partnerships with clients to encourage repeat business and long-lasting relationships.
• Efficient Sales Operations : Ensure accurate processing of quotes, orders, and invoices, contributing to operational excellence.
• Revenue Growth : Support sales initiatives to meet or exceed revenue targets by managing accounts proactively and identifying upselling opportunities
• Identifying Opportunities : Spot potential for upselling and cross-selling to maximize client value
• Tracking Performance : Analyse client needs, monitor key metrics, and provide insightful reports.
• Collaborating for Success : Work closely with sales, marketing, and customer service teams
• Solving Challenges : Act as the first point of contact for clients, addressing concerns and ensuring satisfaction

Who You Are

• A customer-focused professional with experience in account management or sales.
• Bachelor’s degree in Business, Marketing, Sales, or a related field preferred.
• 3-5+ years in sales, account management, or business development, preferably in the communications sector.
• Proficiency in CRM tools and Microsoft Office Suite, understanding of the communications sector, strong communication and negotiation skills, excellent organizational and problem-solving abilities, and adept at managing multiple tasks simultaneously.
• A strong communicator and negotiator with a passion for relationship-building.
• Goal-driven, proactive, and always looking for growth opportunities.

What’s in It for You?

• Competitive Salary & Bonuses – Earn what you deserve for your hard work!
• Career Growth – Clear paths for professional development and promotion.
• Supportive Team & Culture – Work with talented colleagues in an inspiring environment.
• Training & Development – Continuous learning to help you stay ahead.
• Sales / Retail / Business Development jobs