Account Manager (iGaming)

Initiate International; Johannesburg; On-site; ZAR 300,000 - 600,000; Full time

Job summary

A leading international iGaming company is seeking a dynamic Account Manager in Johannesburg. This role focuses on maintaining and growing client relationships while driving business growth in the African market. Ideal candidates possess robust account management experience, excellent communication skills, and a passion for the fast-paced iGaming environment.

Qualifications

• Proven experience in account management or client services.
• Strong interpersonal and communication skills.
• Ability to work independently and deliver results.

Responsibilities

• Manage and grow relationships with existing partners.
• Monitor and report on partner performance.
• Collaborate with marketing and product teams for campaign execution.

Skills

Client relationship management

Communication skills

Problem-solving

Business development

Analytical skills

Job description

Account Manager (iGaming) position inJohannesburg.

Are you a confident relationship builder with a passion for the iGaming space? We’re on the hunt for a dynamic Account Manager in Johannesburg to join an international leader in all-casino solutions – a powerhouse in digital gaming innovation and premium casino content.

This role is all about maintaining exceptional client relationships, ensuring top-tier service, and driving business growth across key markets in Africa. If you’re excited by a fast-paced industry, love working with cutting-edge gaming content, and thrive in a customer-focused environment, this could be your next big move!

Duties and Responsibilities:

• Manage and grow relationships with existing partners and operators across the African market.
• Be the go-to person for all client queries, working closely with internal teams to ensure timely solutions and support.
• Monitor and report on partner performance, identifying opportunities for upselling and cross-selling.
• Help drive product adoption by educating partners on new offerings and releases.
• Collaborate with marketing, tech, and product teams to align on campaign execution and platform delivery.
• Travel locally and occasionally internationally for meetings, trade shows, and key events.

Requirements:

• Proven experience in account management, business development, or client services – ideally in the iGaming industry or digital/tech environments.
• Strong interpersonal and communication skills – you’re comfortable navigating both strategic conversations and hands-on problem-solving.
• Ability to work independently, take initiative, and deliver results in a fast-paced industry.
• Commercial mindset with a knack for spotting growth opportunities.
• Comfortable with data and performance metrics to inform decision-making.