Account Manager I 13511

irco; Cape Town; On-site; ZAR 30,000 - 70,000; Full time

Job summary

An established industry player is seeking an Account Manager to drive partnership and business growth within the region. This role involves managing customer relationships, meeting sales targets, and executing strategic initiatives to enhance customer satisfaction. The successful candidate will leverage their business acumen and relationship-building skills to maximize sales of air products, while also generating leads and formulating market projections. With a focus on client visits and proactive engagement, this position offers an exciting opportunity to contribute to sustainable growth in a dynamic environment.

Benefits

Medical Aid

Pension Fund Contributions

Qualifications

• Experience in industrial business development or channel sales.
• Proficiency in using MS Office and sales tools.

Responsibilities

• Maximize sales of Air products through prospecting activities.
• Build long-lasting relationships and identify business opportunities.

Skills

Business Development

Relationship Building

Sales Acumen

Customer Service Principles

Market Knowledge

Education

Grade 12 Education

National Diploma in Sales

Bachelor’s Degree in Sales or Related Field

Tools

MS Office

Sales Tools for Pipeline Management

Job description

Job Summary

The Account Manager is responsible for driving partnership and business growth with Ingersoll Rand ITS customer accounts within their designated geography. The role involves managing ongoing relationships to meet annual sales targets, developing trust and strong partnerships to ensure sustainable long-term growth, and executing the ITS strategy from enquiry generation to resolution of customer queries.

Success will be measured by sales (completes & services) revenues, bookings, profitability, share of entitlement (SOE), linkage connectivity rates, and proactive customer satisfaction activities. The goal is to improve customer satisfaction in line with regional and SBU targets.

Responsibilities

• Maximize sales of the general line Air products IR portfolio to current and new customers through relentless prospecting activities focused on the assigned market.
• Generate leads through various channels such as scouting web search leads, campaigning, and leveraging service engineers.
• Promote IR’s core values in the marketplace.
• Formulate and submit projections based on market conditions and feedback.
• Meet with customers to build long-lasting relationships and identify potential business opportunities.

Basic Qualifications

• Experience in industrial business development, channel sales, or product support within a multinational organization.
• Strong business acumen and relationship-building skills.
• Proficiency in using computers and software such as MS Office and Windows.
• Valid driver’s license.
• Grade 12 education.
• National Diploma or Bachelor’s degree in Sales or related field.

Travel & Work Arrangements

The work schedule typically involves 20% office work and 80% client visits within the assigned region on a regular basis.

Key Skills Needed

• Technical knowledge of compressed air equipment for the commercial and industrial markets, with experience in dealing with clients in the industrial manufacturing sector being advantageous.
• Knowledge of customer service principles, including needs assessment, meeting quality standards, and evaluating customer satisfaction.
• Understanding of sales tools for pipeline and account management, with the ability to identify and secure new sales opportunities.
• Market overview knowledge, including trends, competitors, and new technologies in the compressed air and manufacturing sectors.

What We Offer

Our benefits include medical aid and pension fund contributions.