Account Manager (Capital Equipment)

Tyron Consultancy; Mbombela; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company in capital equipment sales seeks an experienced Account Manager to enhance customer relationships and drive revenue in the Mpumalanga region. Candidates should have a strong track record in B2B sales, particularly in mining and construction sectors, and be well-versed in CRM practices. The position involves significant relationship management and strategic sales planning to support ongoing business growth.

Qualifications

• 6 years sales experience, including 3 in accounts management.
• Mining, construction, or industrial background preferred.
• Computer literacy in MS Office and CRM systems required.

Responsibilities

• Maintain and expand key customer relationships.
• Develop and manage long term rental contracts.
• Generate reports on key account performance.

Skills

Sales

Customer Relationship Management

Market Intelligence

Budgeting

Education

Sales and Marketing Degree (IMM)

Tools

CRM

MS Office

Job description

Account Manager (Capital Equipment) required in Nelspruit.

Experienced Account Managers (Capital Equipment) are required for permanent employment in Nelspruit (Mbombela), Witbank (eMalahleni), and Steelpoort, responsible for maintaining and expanding relationships with key account customers while representing the full range of company products and services.

The role requires a proven track record in business-to-business sales, with at least 6 years’ experience (3 years in Key Account Management), preferably within the mining, construction, or industrial sectors.
Knowledge of the rental industry, CRM systems, budgeting, forecasting, and commercial policy enforcement is beneficial.

Key duties include securing and growing revenue streams, driving customer relationship management, identifying and converting market intelligence into opportunity, and managing information flow across the business.

Industry: Capital Equipment Sales & Rentals.

Salary: TCT R45 000 kpm.

Duties and Responsibilities:

Secure the revenue stream of the business

• Execute the annual Key Account Sales plan
• Develop and maintain Long Term Contract rental
• Develop and maintain “Service Level Agreements”

Budget and forecasting management

• Forecast Key Account stock requirements
• Deliver Turnover in line with or in excess of the Key Accounts Budget

Develop potential within Key Accounts

• Convert key prospects who have strategic importance or offer valuable business potential
• Maximise strategic potential within the Key Accounts by utilizing National Service Network

Maintain commercial policy

• Implement National and Regional Key Account Customer pricing and service level strategies
• Manage the customer relationships in an appropriate manner relative to their status
• Ensure credit management criteria of the business is adhered to

Customer relationship management

• Build strong customer relationships with the Key Accounts
• Oversee call cycles to ensure Key Accounts receive premium customer service
• Monitor customer satisfaction

Develop market intelligence and translate into market needs

• Drive product and service expansion opportunities
• Identify opposition threats and implement strategy to neutralize

General Management

• Generate monthly reports regarding the performance of Key Accounts

Information Flow

• Gather and distribute strategic account information to relevant managers
• Including Strategic account sites for management via Sales manager and his Sales Consultants and/ or Service Manager and his field service technicians
• Including Key account administration requirements for the Commercial Manager
• Keep in regular contact with the Sales Consultants to ensure service levels are received

Requirements:

• 6 Years Sales experience of which 3 years involvement with Accounts Management in a business-to-business environment
• Mining / Construction / Industrial experience an advantage
• Rental Industry knowledge an advantage
• Sales and Marketing Degree (IMM)/Diploma will be advantage
• Working in a CRM environment an advantage
• Computer literate (MS Office / CRM / Pipeline)
• Must have valid driver’s license
• Must have flexibility to work overtime where required