Account Manager - Cape Town

Booking.com; Wes-Kaap; Hybrid; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to join their Cape Town office. In this pivotal role, you will empower accommodation partners by providing insights into their business performance and market opportunities. Your ability to communicate effectively and tailor solutions will be key in enhancing partner relationships and optimizing their performance. With a focus on the travel and e-commerce sectors, this role offers a unique opportunity to contribute to a company that values innovation and customer experience. If you're proactive and passionate about driving results, this is the perfect opportunity for you.

Benefits

Paid time off

Parental leave

Flexible hybrid working

Product discounts

Qualifications

• 2+ years of experience in account management or sales.
• Fluent in English, both spoken and written.

Responsibilities

• Communicate effectively and manage your market.
• Identify partner needs and formulate solutions.

Skills

Account Management

Sales

Communication Skills

E-commerce Knowledge

Team-Oriented

Job description

About Us:

At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world!

Role Description:

Booking.com is seeking a full-time Account Manager for our office in Cape Town. You will support Booking.com BV by informing and consulting accommodation partners about their business performance, market opportunities, and industry trends. Your role involves empowering partners to use our system, tools, and products to optimize their performance and enhance customer experience.

Key Responsibilities:

• Communicate effectively, adapting your style to the audience
• Manage your market by evaluating local trends and prioritizing accounts
• Identify and articulate partner needs to create value
• Formulate and present solutions that create mutual benefits
• Lead conversations to secure commitments
• Represent Booking.com professionally, embodying company values
• Self-manage and develop your skills to achieve business goals

Qualifications & Skills:

• At least 2 years of experience in account management or sales
• Fluent in English (spoken and written)
• Experience or interest in e-commerce or travel industry is a plus
• Proactive, responsible, independent, team-oriented, flexible
• Driver’s license and willingness to travel up to 50%

Benefits & Perks:

We offer a competitive package and unique benefits, including:

• Paid time off, parental, bereavement, and care leave
• Flexible hybrid working, including remote work options
• Product discounts, including Genius Level 3 status and wallet credits

Diversity, Equity, and Inclusion:

Our culture celebrates over 140 nationalities, fostering an inclusive environment where everyone can thrive. We provide necessary adjustments for colleagues with disabilities and promote a workplace that values diversity and inclusion.

Application Process:

• Learn about our hiring process
• This role does not include relocation assistance

Booking.com is an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, gender, sexual orientation, or other protected characteristics.

Please attach your CV and any additional documentation in English.

Pre-Employment Screening:

If selected, your data may be used for screening purposes, which could include verification of employment history, education, and other relevant information as permitted by law.