Account Manager - Account Manager - Retail Channels.Sales and Distribution

MTN; Roodepoort; On-site; ZAR 500,000 - 750,000; Full time

Job summary

A leading telecommunications company is seeking an Account Manager for Retail Channels in Roodepoort. The role focuses on driving sales growth, managing dealer relationships, and ensuring operational excellence. Candidates should have a minimum of 3-5 years in the telecoms industry, excellent analytical and communication skills, and a customer-centric approach. This position offers a competitive salary and contributes to a dynamic team environment.

Qualifications

• Fluent in English.
• 3-5 years in the telecoms industry.
• ICT experience is preferable.
• Proven sales performance against targets.

Responsibilities

• Implement regional strategies to increase market share.
• Build and maintain strong dealer relationships.
• Identify and facilitate dealer training and development.
• Ensure compliance with operational processes.
• Report on dealer network performance, achievements, and areas for improvement.

Skills

Analytical skills

Problem-solving skills

Communication skills

Customer service focus

Ability to work under pressure

Education

Minimum 3-year diploma or degree in a relevant field

Job description

Job title : Account Manager - Retail Channels, Sales and Distribution

Job Location : Gauteng, Roodepoort

Deadline : August 25, 2025

Job Description

Mission / Core purpose of the Job :

Drive the growth of the Dealer Channel by increasing sales volume and quality, fostering strong dealer relationships, and ensuring excellent performance through collaboration and support.

Responsibilities

Key Performance Areas :

Sales Growth and Strategy :

• Implement regional strategies to increase market share.
• Create and execute account plans to meet sales targets.

Dealer Relationship Management :

• Build and maintain strong dealer relationships.
• Provide feedback and support to improve dealer sales performance.
• Gather dealer feedback to enhance support and service standards.

Dealer Development and Support :

• Identify and facilitate dealer training and development.
• Coach and motivate dealers towards sales targets.
• Resolve issues and support dealer success.

Operational Excellence :

• Ensure compliance with operational processes.
• Contribute to demand forecasting and provide meaningful intelligence to the Sales Manager.
• Monitor and report dealer performance, highlighting achievements and areas for improvement.

Performance Management :

• Report on dealer network performance, achievements, and areas for improvement.
• Manage dealer performance with guidance and support.
• Align with company objectives and principles.

Qualifications

Education :

• Minimum 3-year diploma or degree in a relevant field.
• Fluent in English.

Experience :

• 3-5 years in the telecoms industry.
• ICT experience is preferable.
• Proven sales performance against targets.

Competencies :

• Excellent analytical, problem-solving, and communication skills; customer service focus; ability to work under pressure.
• Willingness to work irregular hours for VIP clients and critical network operations.
• Enthusiasm for new technologies and troubleshooting; promotes continuous improvement.
• Customer-centric, adept at handling escalations, and nurturing VIP relationships.
• Strong analytical skills for data interpretation and decision-making.

Application deadline : August 22, 2025