Account Manager

LGC Group; South Africa; Hybrid; ZAR 200,000 - 300,000; Full time

Job summary

A leading scientific services company is seeking a motivated Account Manager in South Africa to nurture relationships and grow revenue. Responsibilities include leading commercial accounts, identifying new opportunities, and collaborating with team members for customer service. Candidates should have a relevant degree and substantial experience in technical product sales, ideally within research laboratories. Remote work is supported.

Qualifications

• At least 5 years experience in selling technical products used in research laboratories.
• Outstanding commercial awareness and planning abilities.
• Proficiency in English; proficiency in other languages is an advantage.

Responsibilities

• Lead commercial accounts and strategic site-level locations.
• Identify and close new opportunities.
• Collaborate with team members to provide customer service.

Skills

Sales & Engagement

Product Knowledge

Market Knowledge

Account Management

Technical Knowledge

Education

B.S. in chemistry, physics, biochemistry, biology or equivalent

Tools

Salesforce

Microsoft Office

Job description

Overview

We are looking for a motivated Account Manager to join our outstanding team in South Africa. The role involves nurturing relationships to grow revenue.

Responsibilities

• Lead commercial accounts and strategic site-level locations representing LGC Standards portfolio across various end-markets for account relationship development.


• Identify and close new opportunities whether generated through personal prospecting or from marketing qualified leads.


• Collaborate with other LGC team members to provide detailed customer service.


• Work alongside strategic account managers to plan and conduct customer reviews at relevant strategic sites.


• Apply LGCs sales tools to manage prospects existing accounts new opportunities the active pipeline and relevant sales forecasts promptly and accurately.


• Develop a comprehensive understanding of key LGC products and their applications.


• Consistently meet and exceed assigned sales targets for LGC Standards.


• Engage with customers via email phone and in-person visits to qualify leads convert prospects follow up on quotations and update CRM systems.


• Increase awareness of the LGC Standards brand by coordinating and attending exhibitions seminars and other events and serving as a company representative.


• Lead Channel partner relationships including agreements meetings pricing structures and negotiations.


• Coordinate equipment-related customer vendor documents contracts service level agreements (SLAs) service contracts crucial spare parts requirements and stock holding requirements.


• Serve as a backup for the Equipment Technical Specialist and support pricing activities in the local office for Channel Partner.

Skills You Will Use Every Day

• Sales & Engagement : Uncovering needs demand generation persuasion & negotiation account management.


• Product Knowledge : Value propositions solution development.


• Market Knowledge : Competitive landscape positioning and industry trends.


• Account Management : Relationship management cross & up-selling skills customer retention opportunity creation and conversion.


• Technical Knowledge : Ability to diagnose and interpret the best course of action to solve customer issues.

Qualifications

• B.S. in chemistry physics biochemistry biology or equivalent experience.


• At least 5 years experience in selling technical products used in research laboratories. Prior successful key account management experience dealing with central procurement is preferred.


• Ability to read and interpret documents such as RFQs contracts operating and maintenance instructions and procedure manuals.


• Experience with customer relationship management platforms such as Salesforce and Desk. Expertise in Microsoft Office products is a plus.


• Outstanding commercial awareness and planning abilities.


• Proven track record of meeting and exceeding sales targets.


• Proficiency in English. Proficiency in other languages is a significant advantage.


• Willingness to travel within EMEA as required.

Additional Information

• Previous Analytical Instrumentation Sales an advantage


• Experience in an analytical laboratory environment exposed to sample preparation fusion and XRF.


• Own transport and a valid drivers license are essential.

Remote Work: Yes

Employment Type: Full-time

Key Skills

• Business Development,Cement Plant,Business Support,Data Analysis,ASP

Experience: years

Vacancy: 1