Details on job description / responsibilities :
- Managing existing customers
- Monthly Sales demand forecasting and reporting through sales project management (Funnel Management)
- Prepare activity schedules, activity reports, prospect lists
- Visit clients f2f and set up and conduct virtual meetings
- Promote products to (prospective) clients
- Arrange contract and payment details with the client
- Finding potential / new customers in academic and industrial / private sectors
- Build and maintain strong, long-lasting relationships with existing and new customers
- Arrange and do demonstrations / presentations
- Arrange deliveries / installation of products
- Handle clients’ queries in oral and / or written form
- Receive customer orders
- Update records
- Arrange servicing of equipment
- Provide continuous feedback to the PC Manager
- Organise and attend conferences / exhibitions
- Keep track of competitors (products / activities)
- Train customers
- Follow-up on customer payments
- Arrange the ordering of equipment
- Arrange equipment for branches and congresses
- Arrange product-related workshops, congresses, and roadshows
- Assist representatives with specific product requirements
- Ensure marketing material for the product is current and available
- Present market related data to the Area Manager & PC Manager for budgeting
- Keep current records on competitive products
- Provide product training to representatives and dealers when required
- Provide product demonstrations when required.
- Develop and execute strategic sales plans to achieve targets and expand customer base
- Always stay up to date with products and software through self learning activities and attending webinars
- Participate in budget planning (unit forecasting).
Job Requirements
Educational Qualification
Bachelor’sdegreeinGeology,Physics,Chemistry,Engineeringorrelatedfield. Master’s or Ph.D. is preferred.
Experience
Minimum 5 years professional sales experience particularly in scientific or technical products, is essential.
Knowledge / Skills / Other characteristics
- Excellent communication, negotiation, and interpersonal skills
- Strong organizational and time management skills
- Ability to work independently and as part of a team.
Working conditions & Other Attributes.
- Travel intensively in South Africa
- Own reliable vehicle
Key Performance Indicators
- Customer Acquisition
- Adherence to sales processes and policies