Account Manager

Liham Consulting Pty (Ltd); Johannesburg; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A leading consulting company in Johannesburg is looking for an Account Manager to facilitate client relationships and ensure customer satisfaction. The role involves managing project briefs, budgets, and collaborating across departments to deliver exceptional client service. Suitable candidates with a proven track record in account management are encouraged to apply.

Qualifications

• Proven work experience as an Account Manager or relevant role.
• Solid experience with CRM software.
• Strong verbal and written communication skills.

Responsibilities

• Communicating with clients to understand their needs.
• Overseeing customer account management.
• Building and maintaining strong, long-lasting customer relationships.

Skills

Client Communication

Negotiation

Presentation

CRM Software

Problem Solving

Data Analysis

Job description

Job Description Communicating with clients to understand their needs and explain product value.

Building relationships with clients based on trust and respect.

Collaborating with other departments to facilitate client need fulfillment.

Collecting and analyzing data to learn more about consumer behavior.

Operating as the lead point of contact for any and all matters specific to your accounts.

Building and maintaining strong, long-lasting customer relationships.

Overseeing customer account management, including negotiating contracts and agreements to maximize profit.

Handling any client complaints, working to find solutions to any client issues and managing other departments to ensure clients are experiencing a positive client-company relationship.

Managing project briefs and client budgets Attaining sales Building strategies for strong customer relationships, and several administrative functions.

Qualification & Skills Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role Solid experience with CRM software Experience delivering client-focused solutions to customer needs Proven ability to juggle multiple account management projects Excellent listening, negotiation and presentation abilities Strong verbal and written communication skills Suitable candidates will be contacted.

If you do not get a response within 14 days, please consider your application unsuccessful.