Account Manager

Join our powerful and diverse team at Jellyfish as an Account Manager and contribute to our global network of experienced individuals who are dedicated to inspiring clients, partners, and each other through exceptional client management. You will be reporting to the Client Partner and will create impact within our Client management capability.

We are seeking someone who can effectively lead discussions about the solutions we provide for a client, how it affects them, and how it impacts the wider business.

Your primary responsibilities will include:

• Articulating client business objectives and how our work delivers on those objectives.
• Supporting the client team by independently implementing everyday Fundamental Tools (such as client playbook updates, meeting notes, Salesforce data accuracy, etc.) for Client Management.
• Taking ownership of a specific area of our work with a client, such as serving as the main contact on a brand or channel.
• Understanding Jellyfish best practices and taking action to improve the quality of service provided to clients.
• Coordinating across capabilities autonomously to manage client needs.
• Understanding one or more Jellyfish products and having a prioritized plan for developing expertise in other areas.
• Maintaining one certification from a necessary partner.
• Collaboratively working across teams to deliver Jellyfish value propositions for clients.

Qualifications:

• Proficiency in selling or an understanding of the Google technology stack is desirable.
• 3 years of demonstrable expertise in a similar role.
• Familiarity with working in an agile environment where handling prioritized tasks simultaneously is essential.
• Client-centric: You’ll love getting to know your clients, developing long-lasting relationships, and adding value to their business.
• Analytics & Reporting: You’ll be skilled at using data and market insights to inform decisions and develop business strategies.
• Process Improvement: You seek and implement solutions to streamline and automate processes.
• Team Collaboration: You’ll be great at collaborating with team members to achieve common goals, valuing and respecting diverse contributions.
• Problem Solving: When faced with a problem, you collaborate with the appropriate people to evaluate different options and find practical solutions.

Note: We emphasize skills, expertise, and behavioral attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.

Additional Information:

Join Jellyfish and experience a workplace where we prioritize your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

Reward: You’ll be eligible to join our discretionary annual bonus scheme.

Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8 AM and 6:30 PM with flexible working hours.

Growth Your Way: Accumulate one paid day each month (2 hours per week) for self-development and access to LinkedIn Learning with unlimited online courses.

Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. We also provide $1,000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work.

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish or if you suspect any fraudulent activity, please report it.

LIHybrid

Jellyfish will give preference to Employment Equity candidates in accordance with the company’s Employment Equity Plan and its Affirmative Action measures.

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Key Skills: Business Development, Cement Plant, Business Support, Data Analysis, ASP