Account Manager

Experian Group; Durban; On-site; ZAR 300,000 - 450,000; Full time

Job summary

Experian Group is seeking an Account Manager in KZN to drive client growth and ensure superior customer service. The role involves identifying sales opportunities, resolving client issues, and achieving sales targets. Candidates should have a Matric qualification and 3-5 years of external sales experience, preferably in the financial sector, along with proficiency in MS Office.

Benefits

Work/life balance

Development opportunities

Diversity and Inclusion initiatives

Qualifications

• 3-5 years external sales experience, preferably in a credit bureau or financial sector.
• Proven track record of meeting and exceeding sales targets.
• Own transport required.

Responsibilities

• Generate and maintain the growth curve of Experian.
• Identify opportunities for cross-selling and up-selling.
• Ensure excellent customer service at all times.

Skills

Customer Service

Sales

Problem Solving

Education

NQF Level 4 - Matric (Grade 12)

Tools

MS Office

Job description

We have a position available for an Account Manager in KZN to generate and maintain the growth of Experian clients.

The successful individual will be required to travel to clients regularly and ensure superior customer service. They should also promptly identify and resolve problems that directly impact the client/company relationship.

What you'll be doing

1. Generate and maintain the growth curve of Experian.
2. Identify opportunities for cross-selling and up-selling.
3. Create awareness of Experian's products and proper utilization.
4. Ensure excellent customer service at all times.
5. Promptly resolve issues impacting clients and the company.
6. Achieve and exceed set targets through the successful implementation of solutions.
7. Perform administrative tasks including regular reporting.

Qualifications

• NQF Level 4 - Matric (Grade 12)
• Own transport
• 3-5 years external sales experience, preferably in a credit bureau or financial sector
• Proven track record of meeting and exceeding sales targets
• Training experience
• Proficiency in MS Office

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are key differentiators.

We focus on what matters: DEI, work/life balance, development, authenticity, collaboration, wellness, rewards & recognition, volunteering, and more.

Our people-first approach has earned awards such as World's Best Workplaces (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work.

Learn more about us on social media or our Careers Site.

Experian is an Equal Opportunity and Affirmative Action employer. We value diversity and believe everyone can succeed regardless of gender, ethnicity, religion, color, sexuality, ability, or age.

If you require accommodations due to a disability or special need, please inform us early.

Join us in creating a better tomorrow at Experian.