Account Manager

Adcorp Group; Durban; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is on the lookout for dynamic Account Managers to drive sales and enhance client relationships. This role involves identifying opportunities, developing tailored proposals, and ensuring client satisfaction through excellent service delivery. With a focus on higher education sales, you will collaborate with stakeholders to align solutions with client needs and achieve sales targets. If you are passionate about sales, possess a degree or diploma, and have technical experience in training and development, this is a fantastic opportunity to join a forward-thinking company in a vibrant market.

Qualifications

• Degree or Diploma with sales and/or marketing experience.
• 2-3 years of sales experience required.

Responsibilities

• Identify and validate client opportunities and develop proposals.
• Ensure client understanding and sign-off on proposals.
• Manage client relationships and ensure service delivery.

Skills

Sales Experience

Customer Relationship Management

Client Development

Proposal Development

Technical Training & Development

Education

Degree or Diploma in Sales/Marketing/Management

Tools

CRM Software

Job description

We are seeking highly motivated Account Managers who are Sales and Customer Centric driven to join a JSE listed company. Higher Education sales experience within the same industry segment is essential in building client relationships and achieving desirable revenue streams.

Locations: Durban and Gauteng

What You Will Be Doing

• Client Development and Validation: Identify and validate selected client opportunities
• Collaborate with other stakeholders to provide a conceptual solution that is aligned to the clients’ needs
• Develop a conceptual proposal and submit / present in line with Adcorp and ATS’s Corporate Identity
• Ensure client has a full understanding of the proposal and refine the proposal to ensure 100% alignment with the client’s needs
• Obtain client sign off of the proposal / solution.

Finance:

• Agree on business terms and articulate these into the Service Level Agreement to the client
• Ensure invoicing process is clearly understood and communicated to internal stakeholders – P.O process etc
• Ensure Service Level Agreement is signed
• In the instance of a new client, liaise with finance to open a new client account in line with Adcorp process and policies
• Any deviation from 30 day payment terms to be escalated to finance.

Customer Service:

• Ensure a thorough briefing of all client information and project documentation to the Operational team responsible for delivery on the project
• Ensure client reports are to standard and provided timeously to the client
• Liaise with operations to ensure clients needs are being delivered on and to proactively manage any delivery challenges, through the operations team

Administration:

• Update the sales pipeline weekly
• Update the CRM with the appropriate information
• Prepare and present sales reports including sales turnover, sales pipeline, and areas of proposed client based to the Manager monthly

Post sales stakeholder management:

• Ensure on-going relationship building to retain the client and to identify new sales opportunities
• Ensure client is aware of ATS differentiation at all times.

Financial

• Achieve agreed sales targets.
• Ensure Operational approval of all costings to clients and the achievement of budgeted GP’s.

Marketing

• Continually research and network to stay abreast of global trends, consumers & competitors customers/partners satisfaction levels
• Attend conferences and networking opportunities

What we need from you

• Degree or Diploma or equivalent with sales and or marketing/management/SDF
• At least 2-3 years or more sales experience
• Must have Technical experience in Training & Development space
• Must have own vehicle