Account Manager

Experian Group; Durban; On-site; ZAR 300,000 - 500,000; Full time

Job summary

An established industry player is seeking an Account Manager to drive client growth in the vibrant KZN region. This role emphasizes building strong client relationships through superior customer service and proactive problem-solving. The ideal candidate will have a solid background in sales, particularly in the financial sector, and will be responsible for identifying growth opportunities and ensuring client satisfaction. Join a company that values diversity, innovation, and work-life balance, and be part of a team recognized as one of the best workplaces globally. If you are passionate about making a difference and thrive in a dynamic environment, this position is perfect for you.

Benefits

Work/Life Balance

Professional Development

Diversity and Inclusion Initiatives

Wellness Programs

Recognition Programs

Qualifications

• 3-5 years of external sales experience in the financial sector.
• Proven track record of meeting and exceeding sales targets.

Responsibilities

• Generate and maintain growth of clients while ensuring superior service.
• Identify opportunities for cross-selling and up-selling Experian's products.

Skills

Sales Experience

Customer Service

Problem Solving

Communication Skills

Education

NQF Level 4 - Matric (Grade 12)

Tools

MS Office

Job description

We have a position available for an Account Manager in KZN to generate and maintain the growth of Experian clients. The successful individual will be required to travel to clients on a daily basis and ensure superior customer service and promptly identify and resolve problems that directly impact the client / company relationship.

What you’ll be doing

1. Generate and maintain the growth curve of Experian
2. Identify areas where Experian has the opportunity to cross and up sell
3. Create awareness of Experian’s products and how to utilize them correctly
4. Ensure superior customer service is offered at all times to all clients
5. Promptly identify and resolve problems that directly impact the client / company relationship
6. Achieve and exceed set targets and objectives through the successful implementation of core and value-added solutions
7. Administration including regular reporting

Qualifications

• NQF Level 4- Matric (Grade 12)
• Own transport
• 3-5 years external sales experience (preferably at a credit bureau / financial sector)
• Proven track record of sales targets met and exceeded
• Training experience
• Proficient in MS Office

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work / life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

Find out what it's like to work for Experian by clicking here