Account Manager

RTB House; Cape Town; On-site; ZAR 30,000 - 70,000; Full time

Job summary

An innovative company in the digital advertising space is seeking a passionate Account Manager to join their dynamic team. This role involves managing client accounts, developing campaign strategies, and ensuring exceptional customer service. With a focus on growth and collaboration, you will work closely with top brands in the African market, leveraging your expertise to drive success. Enjoy the flexibility of remote work, competitive compensation, and career development opportunities in a supportive international environment. If you're ready to elevate your career and make an impact, this is the opportunity for you!

Benefits

Flexible remote work arrangements

Competitive compensation package

Structured onboarding

International environment

Career development support

Yearly training budget

Subsidized language courses

Qualifications

• 3+ years of experience in digital advertising, preferably in adtech.
• Strong analytical skills with the ability to understand customer needs.

Responsibilities

• Manage client accounts and create campaign strategies based on data analysis.
• Build long-term relationships with clients and ensure premium service.

Skills

Digital Advertising

Data Analysis

Customer Support

Communication Skills

Problem-Solving

Multitasking

MS Office Proficiency

English (C1 Level)

Tools

MS Office

Job description

RTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. Its proprietary ad buying engine is the first in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding results and reach their goals at every stage of the funnel.

RTB House in Africa

Since opening our operations in Africa, we have rapidly established ourselves as a trusted partner for renowned brands within the e-commerce sector.

We embrace a remote approach, allowing our team members the flexibility to work remotely from the comfort of their own home.

With a small, dedicated team in the African market, we are continuously expanding and have ambitious plans for growth.

If you are passionate about digital advertising, thrive in a dynamic and fast-paced environment, and are eager to make a significant impact, we want to hear from you! Join RTB House and be part of our success story in the African market.

About the Team

In South Africa, we focus on boosting clients' businesses by providing top-notch digital advertising solutions with professionalism, integrity, and passion. The team plays a crucial role in bringing the company’s innovative products to market, working closely with technical and account management teams to ensure high campaign performance.

The Account Management team is vital in driving our company's success, working collaboratively to deliver results. As an Account Manager, you will play a key role in building excellent relationships with our existing and new clients. Your expertise and active listening skills will help them achieve their goals.

You will work closely with the sales team and technical account management team and report to the Account Management Team Lead.

Responsibilities:

1. Manage a portfolio of client accounts.
2. Cooperate with the largest brands in the African market.
3. Meet clients face-to-face regularly to ensure premium customer service.
4. Create campaign strategies across various industries based on data analysis, creativity, and client needs.
5. Adhere to company goals related to campaign management, including campaign margins and scaling.
6. Respond to customer requests and inquiries professionally and promptly.
7. Regularly report campaign status for major clients and suggest improvements to the manager.
8. Focus on customer success and building long-term relationships.
9. Provide information about the company's services and products.
10. Assist customers with launching ad campaigns.
11. Obtain reviews, process orders, and ensure timely payments.

Desired Experience:

1. At least 3 years of experience in digital advertising.
2. Preferably experience working in adtech, either as an advertiser or at an agency, in online performance and awareness campaigns.
3. Proficiency with MS Office (Word, Excel, PowerPoint).
4. Knowledge of customer support tools and processes.
5. Ability to identify and understand customer needs.
6. Excellent analytical and problem-solving skills.
7. Strong verbal and written communication skills.
8. Ability to multitask, high energy, resourcefulness.
9. Motivated and eager to learn.
10. Advanced English skills (C1 level).
11. Candidate should be based in Johannesburg or Cape Town.

What We Offer:

1. Flexible remote work arrangements, including the option to work abroad for up to two months annually.
2. Competitive compensation package with above-market base salary and attractive bonuses.
3. Structured onboarding with a dedicated support team member.
4. International environment fostering project development within a highly qualified, cross-functional team.
5. Career development support, including a personalized development plan, yearly training budget, and subsidized language courses.

Apply Now!

If you want to join a fast-growing technology company and this role aligns with your skills, apply to RTB House.

BOOST YOUR CAREER, ELEVATE YOUR EXPERIENCE!

Information for Applicants: UAE

Required Experience: Manager

Key Skills: Business Development, Cement Plant, Business Support, Data Analysis, ASP

Employment Type: Full Time

Experience: years

Vacancy: 1

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