Account Manager

Dentsu Aegis Network; Cape Town; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is seeking a dynamic individual to support the Client Director in delivering exceptional influencer marketing services. This role is pivotal in fostering collaboration with clients and partners, ensuring timely execution of projects, and managing budgets effectively. The ideal candidate will excel in client management, possess strong communication skills, and demonstrate a keen understanding of marketing dynamics. Join a forward-thinking team that values innovation and excellence in execution, and make a significant impact in the influencer marketing landscape.

Qualifications

• Experience in managing client relationships and understanding business needs.
• Strong organizational skills to manage budgets and project timelines.

Responsibilities

• Facilitate client meetings and ensure clear communication across teams.
• Manage budgets and track project costs while ensuring timely delivery.
• Coordinate influencer projects and maintain relationships with clients.

Skills

Client Management

Budget Management

Project Management

Communication Skills

Influencer Coordination

Education

Bachelor's Degree in Marketing or Related Field

Job description

The purpose of this role is to support the Client Director in delivering influencer marketing services to dentsu clients and managing the capabilities and team to ensure on-time delivery and excellence in execution. This is a key role in driving collaboration internally and externally with the client and partners.

Job Description:

Key responsibilities:

Strategy and client service

• Facilitating client meetings, liaising with third-party suppliers and circulating accurate minutes and contact reports of all client meetings, clearly mapping agreed way forward and objectivesand following up on actions
• Ensuring communication is kept open across client and teams so that all parties are informed
• Taking accurate, thorough briefs from clients and internal stakeholders
• Working closely with editors and editorial teams to ensure that all work is fulfilling client needs

Budgets

• Drawing up detailed cost estimates for current and new business opportunities with clients, ensuring they are signed off in good time and that the paperwork is accurate
• Tracking POs and billing
• Ensuring that all project costs are calculated according to company guidelines and have been approved by the Client Director or Financial Director
• Sending invoices on a monthly basis to client
• Monthly management and reporting of budgets for each account, including keeping a spendtracker of all costs
• Quarterly budget reforecasting for each account
• Keeping the Financial Director updated on any changes to the current annual budgets
• Anticipating future budget challenges and initiating appropriate action to respond rapidly to meet the demands of a changing business environment

People

• Where necessary, coordinate the production process between third-party and freelance suppliers
• Continue to build on existing relationships with clients, making a concerted effort to understand their business needs and to ensure that the team understands these business drivers.

Administration

• With the support of the campaign managers, contract all influencers, ensuring deliverables are clearly articulated and understood and that all client requirements are considered and documented
• Be responsible for the timeous delivery of all influencer projects, including creating accurate timelines and coordinating internal resources, third-party suppliers and the influencers themselves
• Project manage the workflow and approval processes
• Review plans to drive greater margin and value through innovation and better and different ways of working
• Provide accurate plan details and updates to clients

Location:

Cape Town

Brand:

Dentsu Creative

Time Type:

Full time

Contract Type:

Permanent