To drive and perform collaborative business analysis, i.e.,
- Identifying opportunities & introducing new projects, innovations that will significantly and positively impact the respective area / project / initiative while maintaining and ensuring that business application systems are based on sustainable and supportable technology;
- Be the enabler of change within our environment by solving complex problems within the environment to deliver solutions which create value;
- Adopting our BA Ways of Work Framework and applying this in project delivery throughout the Strategic Delivery Framework;
- Being responsible for Business Analysis that includes:
- Perform Enterprise Analysis;
- Perform BA planning activities;
- Execute on High Level Analysis;
- Conduct Detailed Design Analysis;
- Perform solution assessment & validation;
- Manage Requirements end-to-end;
- Perform support analysis.
Overview:
Education and experience:
- Grade Year Formal qualification in the Commerce or STEM fields of study;
- Business Analysis Qualification;
- Advanced Business Analysis Diploma / Certification;
- IIBA Membership - advantageous;
- Agile Certification – advantageous;
- 10+ years related BA working experience within Financial Services - Essential;
- 5+ years related BA working experience within an Investments and Fund Administration environment – advantageous;
- CBAP Training and certification – advantageous.
Knowledge and skills:
- Professionally liaise with project sponsors, project executive owners, Product Owners, SMEs, Head : Analysis & Design and Head : EPMO to drive the remediation / resolution of project escalations;
- Work effectively and efficiently to achieve outcomes;
- Verbal and / or written communication to provide the business with regular progress and feedback on projects that have been logged needs to be at an understandable level;
- Verbal and / or written communication to a variety of stakeholders;
- As required from time to time, various formal and informal meetings will have to be attended and participated in;
- Technology and systems;
- Process engineering.
Technical skills:
- Modelling tools (Visio, Enterprise Architect or similar);
- Agile;
- SQL;
- Project Execution Management;
- Customer Service Orientation / Client Focus (Internal and External);
- Teamwork;
- Relationship Building, Listening, Interpersonal Sensitivity;
- Communication;
- Self-Management (Planning, Prioritising & Time Management);
- Ethical Behaviour / Honesty / Transparency / Modelling of Values;
- Rule Orientation;
- Results & Solution Focused (Drive, Energy & Follow Through);
- Assertiveness (Includes willingness to challenge and confront).
Key performance areas:
- To perform Business Analysis that includes the following activities:
- Business Analysis Planning:
- Conduct Stakeholder Analysis;
- Plan Business Analysis Activities;
- Plan Business Analysis Communication;
- Plan Requirements Management process;
- Plan monitor and report on Business Analysis performance.
- Enterprise Analysis:
- Identify and propose projects that meet strategic needs and goals;
- Identify Business need;
- Determine solution approach;
- Define solution scope;
- Assist in developing the Business case.
- Elicitation:
- Explore, identify and document stakeholder needs;
- Prepare Elicitations;
- Align elicitation back to the business case objectives.
- Requirements Analysis:
- Progressively elaborate stated requirements to sufficient level of detail that accurately defines the business need within specified scope;
- Validate requirements meet the business need;
- Verify requirements are of acceptable quality;
- Help prioritise requirements based on business needs;
- Specify and model requirements;
- Determine assumptions and constraints;
- Verify requirements;
- Validate requirements;
- Assess benefits.
- Solution Assessment and Validation:
- Assess solutions to ensure that strategic goals are met and requirements are satisfied;
- Assess requirements coverage;
- Determine Organisational readiness;
- Validate solution;
- Evaluate Solution to ensure it meets the business requirements and business benefits.
- Requirements Management and Communication:
- Recognise that communication takes place throughout all knowledge areas and is important for managing requirements;
- Manage the approved solution and requirements' scope;
- Ensure stakeholders have access to business analysis work products;
- Prepare and communicate requirements to stakeholders;
- Manage requirements by applying a collaborative approach to requirements definition and refinement;
- Manage User Stories / Requirements with transparency and openness;
- Facilitate enterprise consistency and efficiency by re-using requirements whenever possible;
- Manage solution and requirements scope;
- Manage requirements traceability;
- Maintain requirements for re-use;
- Prepare requirements package;
- Conduct formal presentation of the business case to stakeholders.
- To provide Technical Support that includes the following activities:
- Extracting data and analysing the information in order to define the reporting requirements more effectively and guide business where necessary;
- Connecting to data sources and creating data models and data mapping if required by the project;
- Provide technical documentation which can be consumed for making development changes on applications if required.
- To Deliver Projects and Business Requirements that includes the following activities:
- Managing business expectations and prioritising effectively to ensure projects and requirements are delivered within the agreed scope and timelines;
- Showing agility and flexibility to handle requirements and handle it as a controlled change management process.
- To Partner with Business that includes the following activities:
- Providing support to the business users in the form of investigating discrepancies;
- Communicating with Business Process Owners, Product Owners and Key Users to translate their requirements into business requirements that can be translated into reports.
The company's approved employment equity plans and targets will be considered as part of the recruitment process.
As an equal opportunities employer, we actively encourage and welcome people with disabilities.