Account Executive (Remote) - EU hours

M3 Global Research; South Africa; Remote; ZAR 200,000 - 300,000; Full time

Job summary

A global healthcare solutions provider is seeking an Account Executive in South Africa to manage accounts and maintain client contact. Your role includes developing client relationships, preparing bids, and ensuring excellent client service. Ideal candidates should possess strong communication skills and a drive for business development, with a focus on exceeding client expectations. This position offers the opportunity to work remotely.

Qualifications

• Ability to manage client expectations and foresee potential problems.
• Experience in acquiring new accounts in a competitive environment.
• Proficiency in delivering client presentations confidently.

Responsibilities

• Develop strong relationships with clients and grow accounts.
• Prepare and manage bids, ensuring accuracy and feasibility.
• Collaborate with the sales team to achieve company goals.

Skills

Client relationship management

Business development

Communication skills

Teamwork

Creative thinking

Job description

Company Description

About M3: A Japanese global leader in innovative healthcare solutions, operating in the US, Asia, and Europe, with over 5.8 million physician members worldwide. M3 Inc. is publicly traded on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) and has subsidiaries in major markets including the US, UK, Japan, South Korea, and China. The company offers services in market research, medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services, with offices across Japan, UK, France, Germany, Brazil, Sweden, China, USA, South Korea, and India.

About the Business Division:

This role is part of QQFS, a Gothenburg-based fieldwork agency and a wholly owned subsidiary of M3 Inc., specializing in data collection for the pharmaceutical and healthcare industry in the Nordics, Benelux, Austria, and Switzerland.

Job Description

As an Account Executive, you will be a key player managing assigned accounts, maintaining client contact, and representing QQFS. You will prepare and deliver client bids, ensuring excellent client service.

You will be trusted for your advice, judgment, and opinion, bringing enthusiasm and expertise to QQFS work. Your responsibilities include preparing bids, establishing feasibility, competitive pricing, meeting deadlines, and supporting clients effectively. You should demonstrate initiative and proactively develop your accounts.

Key responsibilities include:

• Developing strong relationships with clients and growing accounts
• Managing bid responses and logging them in the MR system
• Understanding pricing, feasibility, and client business specifics to provide accurate bids
• Following up on bids and discussing strategy adjustments with the Managing Director
• Preparing client contracts and reviewing commissioning documents for accuracy
• Ensuring project delivery by guiding the fieldwork team and managing escalations
• Collaborating with the sales team to meet company goals
• Suggesting process improvements to the Managing Director
• Networking to identify new business opportunities

Qualifications

Knowledge, Skills, and Abilities:

Junior Account Managers should go beyond client knowledge, using it effectively in discussions and briefings. They should foresee potential problems, manage client expectations, and work with the fieldwork team for optimal outcomes.

Client Relationships:

Experience should enable anticipation of issues and collaboration to deliver the best results.

Business Development:

Focus on prospecting and acquiring new accounts within a vibrant, competitive culture.

Communication Skills:

Proficiency in client presentations and participation in calls and meetings with confidence.

Teamwork:

Coordinate effectively across departments, providing clear briefings and seeking guidance when needed.

Financial Responsibility:

Sell projects within feasibility guidelines, follow pricing and discount plans, and seek approval for cost reductions.

Creative Thinking:

Find innovative, relevant solutions beyond the obvious.

Personal Qualities:

Demonstrate enthusiasm, pride, eagerness to learn, and a commitment to exceeding expectations.

Additional Information

#LI-LC1
#LI-Remote