Account Executive (Remote) - EU hours

M3 Global Research; Johannesburg; Remote; ZAR 300,000 - 500,000; Full time

Job summary

A leading global healthcare solutions provider is seeking an experienced Account Executive in Johannesburg. You will manage client accounts, prepare bids, and ensure excellent service delivery while actively growing relationships. An ideal candidate possesses strong communication skills and experience in client management. This role offers an opportunity to enhance your career in a dynamic environment.

Qualifications

• Strong presentation and communication skills for client interactions.
• Experience managing client relationships and foreseeing issues.
• Ability to use knowledge of client business effectively.

Responsibilities

• Build strong relationships with clients and grow accounts.
• Manage bids and ensure project delivery.
• Collaborate with the sales team to meet company goals.

Skills

Client relationship management

Presentation skills

Financial acumen

Creative thinking

Teamwork

Job description

Company Description

About M3: A Japanese global leader in innovative healthcare solutions, operating in the US, Asia, and Europe with over 5.8 million physician members worldwide. M3 Inc. is publicly traded on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) and provides services including market research, medical education, drug promotion, clinical development, job recruitment, and clinic appointment services. The M3 Group has offices across Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea.

About the Business Division:

This role is part of QQFS, a Gothenburg-based fieldwork agency and subsidiary of M3 Inc., specializing in data collection for the pharmaceutical and healthcare industry in the Nordics, Benelux, Austria, and Switzerland.

Job Description

As an Account Executive, you will manage assigned accounts, maintain client contact, and serve as an ambassador for QQFS. Your responsibilities include preparing and delivering client bids, providing excellent client service, and advising clients based on your expertise.

You should be skilled in developing bids, establishing feasibility, pricing, and ensuring timely delivery, while proactively developing your accounts.

Responsibilities include:

• Building strong relationships with clients and growing accounts
• Managing bids, logging them in the MR system, and following up on outcomes
• Understanding pricing, feasibility, and client business specifics
• Preparing client contracts and reviewing documents for accuracy
• Ensuring project delivery by guiding the fieldwork team and managing escalations
• Collaborating with the sales team to meet company goals
• Suggesting process improvements to management
• Networking for new business opportunities

Qualifications

Knowledge, Skills, and Abilities:

• Ability to use knowledge of client business in discussions and briefing
• Experience in managing client relationships and foreseeing potential issues
• Focus on prospecting and acquiring new accounts
• Strong presentation and communication skills, confident in client interactions
• Effective teamwork and coordination skills
• Financial acumen regarding project feasibility, pricing, and discounts
• Creative thinking to find innovative solutions
• Enthusiasm, pride, and a desire to learn and exceed targets

Additional Information

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