Account Executive - Public Sector

Microsoft; Johannesburg; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

A leading technology company seeks a Customer Advocate with over 9 years of experience to manage accounts and drive business growth in Johannesburg. The role includes developing account plans, engaging with stakeholders, and delivering sales excellence through industry knowledge and customer advocacy. Ideal candidates must possess a Bachelor’s or Master’s degree in a relevant field and have strong account management experience.

Qualifications

• 9+ years of relevant industry experience or related work experience.
• Bachelor’s or Master’s Degree with relevant experience.
• 10+ years of account management experience preferred.

Responsibilities

• Develops account plans to meet revenue targets.
• Engages with stakeholders on digital transformation strategies.
• Leads virtual teams to achieve growth in revenue.

Skills

Account Management

Customer Engagement

Business Planning

Industry Knowledge

Sales Excellence

Education

Bachelor’s Degree in Business, Technology, or related field

Master’s Degree in Business Administration

Job description

Responsibilities (Text Only)

• Customer Advocate – Develops and oversees the execution of account plan(s) to ensure Microsoft revenue targets and customer outcomes are met.
• Engages with internal and external stakeholders on business planning to promote mutually beneficial customer digital transformation strategies.
• Orchestrates full customer team across all areas of Microsoft to focus on delivering customer outcomes across the customer lifecycle, building deep trust with Microsoft.
• Industry Relevant Trusted Seller – Proactively develops a strong understanding of the customer’s business and industry priorities to drive new business opportunities and growth.
• Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are addressed.
• Deliver Sales Excellence – Leads and orchestrates extended virtual teams across our solution areas to achieve growth in revenue and market share.
• Industry Knowledge – Builds and maintains a strong knowledge of customers’ industry, business strategy, and key industry partners and solutions, gaining deeper insights through direct engagement.

Qualifications (Text Only)

Required Qualifications (RQs)

• 9+ years of experience in an industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education), or relevant work experience (e.g., consulting, technology).
• OR Bachelor’s Degree in Business, Technology, or related field AND 7+ years of relevant experience.
• OR Master’s Degree in Business Administration AND 6+ years of relevant experience.
• OR equivalent experience.

Preferred Qualifications (PQs)

• Bachelor’s Degree in Business, Technology, or related field AND 10+ years of relevant experience.
• OR Master’s Degree in Business Administration AND 8+ years of relevant experience.
• 10+ years of account management experience or equivalent.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by law.

If you need assistance or a reasonable accommodation due to a disability during the application process, please send a request via the Accommodation request form.

Benefits and perks listed may vary depending on employment nature and country.