Overview
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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:
- To see what life at Capitec is all about and complete a short assessment, please click here!
- Once you have completed the above finalize your application by clicking apply below
Purpose Statement
To provide a proactive business banking sales and service management function that will retain and grow a portfolio of business clients by identifying and implementing value adding and specialised business banking financial products solutions from a range of standard and/or customized offerings.
Experience
- Minimum:
- Banking experience of at least 5 years, of which 3 years should have been spent in the Business Banking environment.
- Experience of managing a complex portfolio of business customers with a service and financial analysis focus.
- Holding responsibility for client relationship management of high value clients with varied and complex needs.
- Significant experience in preparing and motivating Credit applications.
- Cost control and sales management.
Qualifications (Minimum)
- A relevant tertiary qualification in Business Management or Finance.
Qualifications (Ideal or Preferred)
- Bachelor's Degree in Business Management or Finance.
Knowledge
- Minimum
- Principles and practices of business economics and the current business economic environment.
- Advanced customer relationship management (CRM) principles and techniques, especially projecting credibility, gravitas and presence in the context of business stakeholders.
- Understanding of different industry sectors, sector risk profiles/trends, and impact of external conditions on industries/markets in the portfolio.
- Local market (LM) sales principles and practices to manage and optimise retention and growth within the portfolio.
- General banking practices and procedures.
- Knowledge of competitor product offerings/channels/operational and marketing tactics.
- Credit principles and practices, including understanding of credit applications and securities.
- Legal entities in the commercial market and related restrictions and requirements from a financial services perspective.
- FAIS and FICA compliance.
- Able to extract, analyse and apply CRM insights to influence client management strategy.
- General understanding of how Business Banking operates, including business and industry risks and financial requirements for the business market.
Ideal
- Features, benefits and value propositions of the respective company product/service offerings.
- Multi-level products available and pricing structures.
- Current taxation laws as they apply to customers.
- Knowledge of administration processes pertaining to Business Banking transactions.
- Financial Modelling; activity-based costing, financial analysis, complex cash flow cycles relevant to industry/sector.
Skills
- Interpersonal & Relationship management skills
- Computer literacy (MS Word, MS Excel, MS Outlook)
- Negotiation skills
- Problem solving skills
- Decision making skills
- Commercial thinking skills
- Strategic thinking skills
- Communication skills
- Influencing skills
- Analytical skills
- Attention to detail
Conditions of Employment
- Clear criminal and credit record
- Willingness to work flexible hours (including Saturdays and Public Holidays)
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.