Account Executive Assistant

FNB South Africa; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading banking institution in Durban is seeking an Account Executive Assistant to support client portfolio management and enhance customer satisfaction. The ideal candidate has a relevant Financial Degree and 3-4 years of experience in the banking sector. This role offers opportunities for networking, innovation, and working in a dynamic environment.

Benefits

Opportunities to network and collaborate

Challenging working environment

Opportunities to innovate

Qualifications

• 3-4 years of relationship experience in the financial/banking sector.
• Ability to advise on customer queries effectively.
• Strong client-centric approach.

Responsibilities

• Support the Account Executive in managing client portfolios.
• Ensure exceptional service and client satisfaction.
• Monitor process turnaround times and quality standards.

Skills

Client relationship management

Risk management

Customer service

Problem solving

Education

Relevant Financial Degree (CA preferred)

Job description

Job Description

To support the Account Executive by analysing, managing, and administering a portfolio of clients, including the credit application process and ongoing quality risk management of the clients' credit facilities and credit data to estimate the degree of risk in extending credit or lending money in support of a broader client relationship.

Hello Future

Account Executive Assistant

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of the people who make it happen.

As part of our team in FNB Commercial Sales Inland, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are You Someone Who Can

1. Support the Account Executive by managing and administering a portfolio of clients, including the application of approval and ongoing quality risk management of the clients' credit facilities.
2. Deliver exceptional service through educating the client, offering appropriate solutions, and ensuring the relationship is maintained.
3. Advise on and support the effective resolution of customer queries to ensure customer satisfaction and retention.
4. Continuously monitor process turnaround times and quality standards, resolving issues promptly to enhance client service delivery.

You Will Be An Ideal Candidate If You

1. Have a relevant Financial Degree (CA preferred).
2. Have 3-4 years of relevant relationship experience within the financial/banking sector.
3. Are not an unrehabilitated insolvent.

You Will Have Access To

1. Opportunities to network and collaborate.
2. A challenging working environment.
3. Opportunities to innovate.

We Can Be a Match If You Are

1. Adaptable and curious.
2. Sales driven.
3. Thrive in a collaborative environment.
4. Client-centric.

Apply now if you are interested in taking the next step. We look forward to engaging with you!

Job Details

Take note that applications will not be accepted after 02/08/25. Kindly submit applications before the closing date.

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. Candidates can disclose their disability information voluntarily. This information will be kept confidential unless required by law.