Account Executive

Circana, Llc.; Johannesburg; On-site; ZAR 200 000 - 400 000; Full time

Job summary

An established industry player is seeking an enthusiastic Account Executive to join their dynamic team. This entry-level position offers a unique opportunity to work closely with leading brands, leveraging advanced analytics and market research to drive client success. You will play a pivotal role in building relationships, delivering insights, and contributing to innovative solutions that foster business growth. Join a diverse and inclusive environment that values curiosity, accountability, and continuous learning, where your contributions will directly impact client satisfaction and revenue retention. If you're ready to embrace challenges and grow your career, this role is perfect for you.

Qualifications

• 1-3 years of experience in market research or related fields.
• Strong analytical skills with a focus on data-driven decision making.

Responsibilities

• Build strong relationships with clients as a trusted advisor.
• Analyze client product performance and provide insights.
• Guide junior team members in their orientation and onboarding.

Skills

Market Research

Data Analysis

Client Relationship Management

Presentation Skills

Attention to Detail

Technology Proficiency

Education

Tertiary Education

Job description

Circana Johannesburg, Gauteng, South Africa

Join or sign in to find your next job. Join to apply for the Account Executive role at Circana. Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior.

Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7 of the world's leading brands and retailers take action and unlock business growth.

We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition. At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.

We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities.

Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.

Job Responsibilities

1. Build strong relationships with the users and key contacts at the client's organization as their trusted advisor.
2. Actively seek out client product performance in the market to keep insights and analysis relevant.
3. Establish strong internal cross-departmental relationships.
4. Display a thorough understanding of the business and our service offerings and innovative approaches that could deliver growth for our clients.
5. Build an understanding of the financial elements that are relevant in this role and the impact you have on them.
6. Oversee and guide new junior team members and assist in their orientation and onboarding.
7. Assist and help the project or operational teams where necessary.
8. Attend training, business updates, knowledge shares, and team events as and when required.
9. Adhere to all relevant policies and procedures.
10. Communicate issues, deadlines, to SAE / AM as required.

Requirements

1. Tertiary Education with 1 - 3 years working experience.
2. Demonstrate an innate interest in market research and data-driven decision making.
3. Enjoy both the analysis and delivery of client presentations.
4. High level of attention to detail.
5. High level of technology proficiency.

Measures of Success

1. Revenue retention on accounts.
2. Client Satisfaction CSAT.
3. Contract expansions / incremental revenue generation.
4. On time and correct deliverables.
5. Thought Leadership creation.
6. Technology adoption in client portfolio.
7. Achievement of Balanced Scorecard objectives.
8. Complete the training program and panel process successfully.

Circana Behaviors

1. Stay Curious: Being hungry to learn and grow, always asking the big questions.
2. Seek Clarity: Embracing complexity to create clarity and inspire action.
3. Own the Outcome: Being accountable for decisions and taking ownership of our choices.
4. Center on the Client: Relentlessly adding value for our customers.
5. Be a Challenger: Never complacent, always striving for continuous improvement.
6. Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
7. Commit to each other: Contributing to making Circana a great place to work for everyone.

Location: This position can be located in Johannesburg, South Africa.

Seniority level: Entry level

Employment type: Full-time

Job function: Sales and Business Development

Industries: Market Research