Account Executive

Circana Careers; Johannesburg; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is seeking a dedicated Account Executive to join their dynamic team in Johannesburg. This role involves collaborating with the CGD team to generate insightful reports and deliver impactful client presentations. You'll build strong relationships with clients, guide new team members, and contribute to data management efforts. With a commitment to continuous learning and a focus on client satisfaction, this position offers a unique opportunity to thrive in a supportive and inclusive environment. If you are passionate about market research and enjoy delivering data-driven insights, this role is perfect for you.

Qualifications

• 1-3 years of experience in market research and data-driven decision making.
• High attention to detail and proficiency in technological tools.

Responsibilities

• Build trusted relationships with client contacts and users.
• Monitor client product performance to keep insights relevant.
• Oversee and mentor junior team members.

Skills

Business Development

Customer Service

Revenue Growth

Account Management

Communication

CRM

Excel

Salesforce

PMP

Sales Goals

Sales Process

CPA

Education

Tertiary Education

Tools

Salesforce

Excel

Job description

Job Description - Circana

About Circana

Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps nearly 7,000 of the world's leading brands and retailers take action and unlock business growth. We understand the complete consumer, store, and wallet, enabling our clients to apply insights, ignite innovation, meet consumer demand, and outpace the competition.

At Circana, we value continuous learning and growth. We foster an environment where feedback is shared openly, victories are celebrated, and work-life balance is prioritized. We are committed to diversity, equity, and inclusion, believing in the strength that diversity brings to our business, employees, clients, and communities. Join our inclusive team to challenge, own outcomes, and stay curious. Learn more at www.circana.com.

What You Will Be Doing

The Account Executive collaborates closely with the CGD team during the production process, contributing to report generation, analysis, and client presentations. Building strong relationships with key client contacts, guiding and training new team members, and assisting with data management are integral parts of this role.

Job Responsibilities

• Build trusted relationships with client contacts and users.
• Monitor client product performance to keep insights relevant.
• Understand our service offerings and identify innovative growth strategies for clients.
• Develop an understanding of relevant financial impacts.
• Oversee and mentor junior team members, assisting with their onboarding.
• Support project and operational teams as needed.
• Participate in training, knowledge sharing, and team events.
• Follow all policies and procedures.
• Communicate issues and deadlines to SAE / AM as needed.

Requirements

• Tertiary Education with 1-3 years of experience.
• Interest in market research and data-driven decision making.
• Enjoy analysis and delivering client presentations.
• High attention to detail and technological proficiency.

Measures of Success

• Revenue retention and client satisfaction.
• Contract expansions and incremental revenue.
• Timely and accurate deliverables.
• Thought leadership and technology adoption.
• Achievement of balanced scorecard objectives.

Core Behaviors

• Stay Curious: Always eager to learn and grow.
• Seek Clarity: Embrace complexity to create clarity and inspire action.
• Own the Outcome: Be accountable for decisions and outcomes.
• Center on the Client: Add value relentlessly.
• Be a Challenger: Strive for continuous improvement.
• Champion Inclusivity: Foster trust with empathy, respect, and integrity.
• Commit to Each Other: Contribute to a great workplace for everyone.

Location

Johannesburg, South Africa

Required Experience & Skills

• Business Development, Customer Service, Revenue Growth, Account Management, Communication, CRM, Excel, Salesforce, PMP, Sales Goals, Sales Process, CPA.