Account Executive

OLIVER Agency; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading marketing agency in Durban seeks an experienced Account Executive to manage projects and client relationships. The ideal candidate will possess exceptional project management and client engagement skills, along with a strong background in digital marketing and copywriting. This role offers the opportunity to work with diverse clients and innovative teams, driving impactful outcomes in digital marketing strategies. The environment is collaborative, promoting continuous learning and inclusivity.

Benefits

Inclusive working environment

Opportunities for professional growth

Commitment to sustainability

Qualifications

• Excellent client engagement skills.
• Exceptional project management capabilities.
• Proven experience in copywriting and proofing.

Responsibilities

• Lead projects from concept to completion.
• Manage client relationships and expectations.
• Collaborate effectively with internal and external teams.

Skills

Client engagement

Project management

Copywriting

Digital marketing

CRM systems knowledge

Tools

Google Analytics

Adobe Analytics

AEM

Microsoft Office

WordPress

Job description

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting‑edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision‑making, empowering our teams to produce innovative and impactful results.

Role: Account Executive

Location: Durban, South Africa

About the role:

Working with our client, the Account Executive leads deliverables and tasks from concept to completion, providing excellent communication and coordination skills. Building strong relationships with internal stakeholders and external clients. The Account Executive is the key communicator on the status, risks, and challenges of all the project deliverables, inclusive of budget and resources. Working in the area of digital marketing, this dynamic role is a great opportunity for a self‑starter with an interest in all areas of online consumer engagement and user experience.

What you will be doing:

• Work in true collaboration with the client and be responsible for a seamless successful project and product as the outcome
• Managing projects from beginning to end with clear communication regularly on milestones, targets, goals, and deadlines
• Develop existing client relationships as part of the business pipeline
• Working alongside internal and external teams and developers
• Develop internal and external marketing communications including email marketing and CMS
• Copywriting for internal comms with senior management
• Continuously assessing working methods and processes while making recommendations for improvement
• Integrating into the client process to gain new business opportunities
• Acting as the lead contact for the client’s internal project
• Work with the client’s PR team on digital comms
• Reviewing project resources and providing an analysis of whether they meet the demands of the project
• Supporting the Account Director in managing the project’s critical path, deliverables, and budget where appropriate, updating stakeholders and recap reviews

What you need to be great in this role:

• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships
• Exceptional project management skills to be the product owner working with the clients
• A track record in copywriting and proofing of external comms
• Background in producing project recaps, WIPs and updates
• Experience in digital marketing is highly beneficial
• Overall responsibility for the successful initiation of the project plan and execution with stakeholders, monitoring progress, controlling deadlines and closure of the project
• The ability to develop and put forward the best process in tackling data gathering and storing
• The ability to host clear, efficient, and productive project meetings for differing stages of the project from kick‑off to discovery, and so on, using a project methodology
• Knowledge of CRM systems, Google Analytics, Adobe Analytics, and AEM is preferred
• Working knowledge of using WordPress would be valuable
• Quick learner and self‑motivated
• Proficient in Microsoft Office and other related software

Our values shape everything we do:

Be Imaginative to push the boundaries of what’s possible

Be always learningand listening to understand

Be actively pro-inclusive and anti-racist across our community, clients and creations

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.