Account Executive

99 Cents; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A marketing agency in Cape Town seeks an experienced Account Executive to manage client relationships and ensure the delivery of advertising campaigns. The role involves understanding client needs, briefing teams, and overseeing project execution across various channels. The ideal candidate will have strong communication and project management skills, with a focus on attention to detail. Join this dynamic team and contribute to innovative marketing solutions.

Qualifications

• Strong communication skills and ability to manage client expectations.
• Experience in handling diverse client portfolios.
• Proven ability to work collaboratively within teams.

Responsibilities

• Manage client relationships and ensure successful delivery of campaigns.
• Gather and translate client briefs into actionable tasks.
• Provide regular updates and maintain communication with clients.

Skills

Client relationship management

Project management

Attention to detail

Problem-solving skills

Job description

As an Account Executive, you will play an important role in managing client relationships and ensuring the successful delivery of advertising campaigns across a variety of channels.

You will be responsible for understanding client needs, briefing creative teams, and overseeing the day-to-day priorities of the business and project execution.

Key Responsibilities :

Client Relationship Management

• Build, and maintain, strong Client relationships
• Understand client business objectives and marketing goals
• Effectively communicate with clients, providing regular updates and addressing their needs

Briefing and Project Management

• Gather detailed client briefs and, together with the Account Director, translate them into actionable briefs for the creative studio, production, or strategy
• Oversee project timelines, ensuring deadlines are met and tasks are completed expediently, efficiently and excellently
• Review creative deliverables to ensure alignment with client expectations and brand guidelines

Communication and Collaboration

• Collaborate effectively with internal teams, including creative, production, and strategy
• Timeously communicate project status updates to clients and internal stakeholders
• Foster a positive, inclusive and collaborative work environment

Attention to Detail

• Ensure accuracy and consistency across all project deliverables
• Pay close attention to details, such as deadlines and client specifications
• Proofread and edit all materials before sending to clients

Problem-Solving and Adaptability :

• Identify and resolve issues that may arise during project execution
• Quickly escalate issues being managed, or those requiring senior intervention
• Be adaptable and able to adjust to changing priorities and challenges

Additional Responsibilities include :

• Updating and maintaining status reports, ensuring the status of each element of every campaign is clearly understood
• Provide regular updates to clients on the progress of their campaigns, including key metrics, challenges, and successes
• Contact Reports : Maintain records of all client interactions, including meeting notes, emails, text messages, and phone calls.
• Ensure all creative work is accurate and delivered within agreed deadlines
• Oversee the creative process to ensure the final product meets the client's brief and is delivered on time
• Understanding omnichannel communication, ensuring the agency's campaigns effectively integrate across multiple channels, including social media, in-store, direct, digital and traditional advertising channels
• Ensuring CEs are developed, signed off by client, and timeously billed in accordance with the parameters agreed between client and agency
• Handling contractual aspects of client relationships, including developing, signing, and invoicing contracts.