Account Director

Link Worldwide; Johannesburg; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A leading company is seeking an Account Director in Johannesburg to foster key client relationships, oversee project delivery, and ensure commercial performance. The ideal candidate will demonstrate exceptional skills in client management, budget oversight, and local market proficiency, supported by a commitment to diversity and inclusion.

Qualifications

• Strong client management and relational skills are essential.
• Experience in budget management and market knowledge.
• Proven ability to analyze data effectively.

Responsibilities

• Oversee all transactions and ensure timely invoicing.
• Manage commercial performance and financial reporting.
• Lead the team and ensure quality delivery of projects.

Skills

Client Relationship Management

Problem-Solving

Budget Management

Local Market Knowledge

Data Analysis and Reporting

Job description

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Account Director

Reference: MAY
Expiry date: 17:30, Tue, 24th Jun
Location: Johannesburg
Salary: Competitive
Benefits: Competitive

Job Purpose

As the client's Account Director, this role will create long-term, trusting relationships with our key customers and oversee all activities related to sourcing, management, and reporting of all categories within the scope of services for LINK. To oversee, manage, and take ownership of the relationship centrally and in key markets, delivering a range of promotional item / gift projects for the clients. These will demonstrate best-in-class innovation, creativity, and project delivery. Ensure we are seen as the preferred partner for all POS, promotional, and print materials.

Key Administrative Responsibilities

• Ensure invoicing is done in a timely manner
• Monitor, manage, and track client region age debt

Key Direct Responsibilities

• Oversee all transactions to ensure they are managed, controlled, checked, and delivered to the highest standards
• Own the commercial performance of the account and ensure forecasting and financial reporting are submitted accurately and on time
• Ensure customer service is a priority
• Identify and resolve all issues
• Support MI reporting and QBRs
• Based on customer briefs, initiate all product development and source new concepts in collaboration with the Operations team
• Maintain and update database of local suppliers and manage relationships
• Oversee the team and ensure they process all orders and invoices
• Work with the team to produce accurate customer quotations and ensure quality samples and artwork for proposals
• Manage SLAs and KPIs, and ensure regular communication regarding order status to all departments for timely delivery
• Provide innovation for clients
• Seek growth outside contractual areas
• Team leadership, management, and succession planning

Soft Skills Required

• Client Relationship Management
• Problem-Solving

Hard Skills Required

• Budget Management
• Local Market Knowledge
• Data Analysis and Reporting

Admin / Commercial Ratio: 50% Commercial, 50% Admin

Our organization values diversity and inclusion, actively seeking to attract, recruit, and nurture talent from diverse backgrounds to foster a productive and inclusive environment. We are committed to equitable and accessible recruitment processes. If you need reasonable adjustments to apply, please contact us.

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