Account Director

Wunderman Thompson; Johannesburg; Hybrid; ZAR 600,000 - 900,000; Full time

Job summary

A leading creative agency is seeking an Account Director for a fixed-term contract in Johannesburg. The ideal candidate will have extensive experience in account management and strong skills in integrated marketing communications. Responsibilities include ensuring timely delivery of communication campaigns and fostering client relationships. This role offers a unique opportunity to contribute to a dynamic team focused on innovation and growth.

Qualifications

• 5-7 years in Account Management or Client Service within advertising/marketing.
• Strong understanding of integrated marketing communications.
• Passion for advertising and marketing industry.

Responsibilities

• Drive insightful communication strategies and oversee account activities.
• Lead meetings and develop client relationships.
• Manage team performance and deliver against account plans.

Skills

Account Management

Communication

Problem Solving

Leadership

Analytical Skills

Organizational Skills

Job description

Who We Are : At VML, we are a beacon of innovation and growth in an ever-evolving world.

Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration.

With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30, employees across + offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.

Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology.

We deliver end-to-end solutions that result in revolutionary work.

Account Director - Fixed Term Contract Who we're looking for : Someone to drive insightful communications strategies and creative work; being proactive on the client's business; and the activation of effective communication campaigns cost efficiently and timely delivery; oversee the activities of AM / AEs all areas of an account; ensuring quality creative, production & media; develop associates skills base within immediate team; build strong & enduring client-agency working relationships.

What you'll be doing : Work as a member of the team, project managing effective communication processes by applying agreed processes and procedures.

Ensure timely & effective complaints management.

Develop an in-depth understanding of the client's business.

Deliver against key account plan deliverables, build and maintain effective working relationships with clients & agency teams to provide excellent client service.

Maintain up-to-date knowledge of the client's business, including competitive activity, local and global industry, and consumer trends.

Lead meetings & deliver presentations.

Contribute to the development and implementation of integrated communication strategies.

Manage communication research processes when required.

Oversee creative development, write creative briefs, and evaluate creative concepts.

Manage media planning and the implementation of communication activities.

Oversee overall brand office administration and communication—call reports, weekly status updates.

Identify information, analyze, evaluate & interpret data for strategy development.

Ensure cost-effective service delivery to build agency revenue.

Identify proactive opportunities for future financial growth.

Manage team performance, including HR responsibilities and delivery.

Present key financials and budgets to clients, oversee budgets & billings, and handle monthly financial reporting.

Share knowledge and intelligence actively.

Foster a positive agency culture and work environment through innovative practices.

What you'll need : 5-7 years of proven experience in Account Management or Client Service within an advertising or marketing environment.

Strong understanding of integrated marketing communications, including brand strategy, creative development, media planning, and digital marketing.

Excellent communication, presentation, and interpersonal skills.

Proven leadership skills, with experience in managing and motivating teams.

Strong analytical and problem-solving skills, with a data-driven approach.

Excellent organizational and time management skills.

A passion for the advertising and marketing industry and a keen interest in staying ahead of trends.

LI-EMEA #LI-HYBRID #ImmediatelyAvailable We believe the best work happens when we're together, fostering creativity, collaboration, and connection.

We've adopted a hybrid approach, with teams in the office an average of four days a week.

Please discuss any accommodations or flexibility needs during the interview process.

WPP (VML) is an equal opportunity employer, committed to fostering a respectful culture where everyone feels they belong and has equal career opportunities.

VML is a WPP Agency.

For more information, visit our website and follow VML on social channels like Instagram, LinkedIn, and X.

By clicking "Submit Application," you agree to our recruitment privacy policies, including specific notices for California residents regarding data handling.

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