Account Director

Accenture In South Africa; Gauteng; On-site; ZAR 40 000 - 80 000; Full time

Job summary

An established industry player is seeking an Account Director to oversee client relationships and project management. This role involves motivating a team, ensuring high-quality deliverables, and managing budgets effectively. Candidates should have a strong background in client service and agency experience, along with excellent interpersonal and organizational skills. The position offers a dynamic work environment where your contributions will directly impact client success and agency growth. If you are passionate about client service and ready to take your career to the next level, this opportunity is perfect for you.

Qualifications

• Minimum 5+ years client service and agency experience.
• At least 3+ years in people management essential.

Responsibilities

• Build and manage client relationships while overseeing project budgets.
• Motivate and manage junior team members to ensure client deliverables are met.

Skills

MS Office Suite

Writing Skills

Interpersonal Skills

Presentation Skills

Organizational Skills

Client Service

Team Management

Education

Matric

Relevant Tertiary Qualification in Marketing and Communications

Job description

The Account Director contributes to the efficient and profitable running of the account.

Looking beyond the day-to-day needs whilst being completely hands-on, motivating the team and demonstrating a key understanding of the clients' business and growth opportunities.

Accountable for the successful development and implementation of account strategies and activities.

Client Responsibilities

• Build positive and productive client relationships by demonstrating an understanding and sound knowledge of your clients' business and industries in which they operate.
• Manage integrated multi-level projects simultaneously, forward planning, prioritising workflow and demonstrating problem solving at all levels.
• Work with and draw on the expertise of the full spectrum of the agency's resources to develop integrated offerings to clients where necessary.
• Assist in delivering the highest quality of work and highest standard of creativity at all times.
• Produce top quality written work for clients on time including proposals, presentations and reports.
• Deliver presentations to clients as and when required.
• Test strategic direction with creative teams in order to evaluate against strategy and adaptation across various channels of communication.
• Effectively communicate client needs and deliverables.
• Manage budgets and conduct monthly hours reconciliation.

People Responsibilities

• Work with Group Account Director to set annual review KPIs and take responsibility for your development as an advertising professional.
• Actively manage own performance and career.
• Manage junior team members, focusing on motivation, hands-on training and appraisals.
• Supervise the team daily to ensure service levels and client deliverables are met.
• Ensure effective internal communication.
• Coordinate and ensure smooth onboarding of new employees.
• Ensure work adheres to agency processes.

Finance Responsibilities

• Assess project costs against client budgets, managing budgets continuously.
• Ensure invoicing and financial admin follow best practices.
• Identify opportunities to expand clients' business financially.
• Collaborate with Creative Agency team on new and potential clients.

Operations Responsibilities

• Complete all required client admin including reports and reviews.
• Manage projects to ensure timely and budget-compliant delivery.

Skills and Attributes / Key Competencies

• Proficient in MS Office suite (Mail, Word, PowerPoint, Excel).
• Excellent writing skills.
• Enthusiastic, confident, professional, diplomatic.
• Exceptional interpersonal skills.
• Strong team working and management skills.
• Effective presentation skills.
• Ability to work under pressure and meet deadlines.
• Reliable, organized, detail-oriented.
• Passion for client service.
• Strong organizational and administrative skills.
• Business and commercial acumen.

Qualifications

• Matric essential.
• Relevant tertiary qualification in marketing and communications essential.
• Driver's license and own reliable transport essential.

Experience

• Minimum 5+ years client service and agency experience.
• At least 3+ years in people management essential.