ACC Specialist

DHL Global Forwarding SA (Pty) Limited; Johannesburg; On-site; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Global company

Career development

Competitive salary

Job summary

DHL Group in Johannesburg is seeking an ACC Specialist to drive pricing and ACC tariff management for DHL Global Forwarding in Southern Africa. You will support AFR strategy, run pricing campaigns, and liaise with Sales to optimise profitability and competitiveness.

The role requires deep AFR knowledge, strong analytical and communication skills, and the ability to handle multiple bids in parallel. A matric or diploma is required, with a global logistics mindset and resilience under pressure.

Qualifications

• Deep knowledge of AFR forwarding business.
• Global logistics and geographical knowledge.
• Strong project management skills and ability to cope with multiple bids in parallel.
• Strong analytical skills and good communication skills.
• Commercial experience/capabilities.
• Ability to work under pressure.
• Strong problem-solving mentality.
• Results driven and attention to details.
• Negotiation skills.

Responsibilities

• Owns and maintains 'Country ACC tariffs'.
• Supports in execution of AFR and commercial strategy in local ACC.
• Drives competitive pricing.
• Executes pricing campaigns (e.g. seasonal offers).
• Searches for best pricing solutions to maximise profitability of AFR.
• Provides pricing for Sales growth on country level and supports Sales.
• Provides correct and timely feedback to GBT bids and region-to-region pricing requests.
• Executes country bid response, including qualification of bids and formulation of bid strategy.
• Escalates need for decision making on risk taking through higher hierarchy levels.
• Adheres to rules and principles and acts as AFR SME in trainings and visits.
• Interacts with customers in alignment with Sales.
• Demonstrates DHL values.

Skills

AFR forwarding knowledge

Global logistics knowledge

Project management

Analytical skills

Communication skills

Commercial experience

Under pressure

Attention to detail

Negotiation skills

Education

Matric/ Diploma

Job description

ACC Specialist

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Job Purpose:

• Executes pricing
• Validates adherence to standards and pricing instructions
• Rolls-up bid input into country response
• Executes country-to-country pricing, pricing campaigns, factor-based BC pricing (incl. setting up internal rates)
• Supports in execution of commercial AFR strategy in country (e.g. filling campaign rate table)
• Initiates risk taking process (e.g. escalation to ACC Manager)

DHL Global Forwarding has an opening ACC Specialist Johannesburg, South Africa. Join us in connecting people and improving lives!

In this ACC Specialist position

• Owns and maintains 'Country ACC tariffs'
• Supports in execution of AFR and commercial strategy in local ACC
• Drives competitive pricing
• Executes pricing campaigns (e.g. seasonal offers)
• Searches for best pricing solutions in order to maximize profitability of AFR
• Provides pricing for Sales growth on country level (including standard factor-based pricing methodology), supports and follows up with Sales
• Provides correct and timely feedback to GBT bids. Answers GBT and region to region pricing requests, from break-down of pricing instructions to roll-up of pricing input and submitting
• Executes country bid response, in particular qualification of bids received, formulation of bid strategy, gathering and checking of pricing inputs, consolidates country bid response
• Escalates need for decision making on risk taking through higher hierarchy levels
• Adheres to and complies with rules and principles
• Acts as AFR subject matter experts in trainings, for customer visits, local AFR conferences, etc.
• Interacts with customers in alignment with Sales
• Constantly demonstrating and living the values of DHL

Now, here is what we need from you!

• Deep knowledge of AFR forwarding business
• Global Logistics and Geographical knowledge
• Strong project management skills and ability to cope with multiple bids in parallel
• Strong analytical skills and good communication skills
• Commercial experience/capabilities
• Ability to work under pressure
• Strong problem-solving mentality
• Results driven and attention to details
• Negotiation Skills
• Education: Must have a matric/ Diploma

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our Vision:

The Logistics Company for the World.

Our Mission:

Excellence. Simply Delivered.

Our Purpose:

Connecting People, improving lives.

Our Values:

Respect & Results

Our Goals:

Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.