A_STEP Intern (6 positions) (Contract appointment: 1 year): Student Success (Job ID: 6654)

University of the Free State; Bloemfontein; On-site; ZAR 96,000 - 116,000; Full time

Job summary

The University of the Free State invites applications for A_STEP Intern (6 positions) in Student Success. This contract appointment runs for 1 year at the Bloemfontein Campus, FS ZA, with a closing date of 5 November 2026.

Responsibilities include tutor data management, venue coordination, session planning, attendance capture in Oracle, and assisting with research initiatives and evaluations. Applicants must hold a Bachelor’s degree and be available for the full internship period.

Qualifications

• Bachelor’s degree on NQF Level 7 (attach a copy).
• Applicant should not currently participate in an existing learnership/internship programme.
• SAQA accreditation for foreign qualifications must be included if applicable.
• Availability for a 1-year learnership/internship period.

Responsibilities

• Compile a database with full details of tutors.
• Assist with ad hoc problem-solving where venues are concerned.
• Book venues and schedule online links for tutorials and training.
• Resolve venue and online tutorial challenges.
• Assist tutors in modules with session plans and planning.
• Capture attendance data on Oracle for reporting and research.
• Provide feedback to tutors during observations.
• Assist with ad hoc tutor payment claims.
• Liaise with tutors and develop an evaluation schedule each semester.
• Distribute, collect, scan and capture evaluation forms for reporting.
• Assist with portfolio assessments and Blackboard submissions.
• Assist the programme with research initiatives.

Education

Bachelor’s degree on NQF Level 7

Job description

Job Title
A_STEP Intern (6 positions) (Contract appointment: 1 year): Student Success (Job ID: 6654)

Organizational Unit
University of the Free State -> Deputy Vice-Chancellor: Academic -> Centre for Teaching and Learning

Contract Type
Contract

Occupational Level
Temporary

Location
Bloemfontein Campus - Bloemfontein, FS ZA (Primary)

Closing Date
5/11/2026

Requirements

• A detailed Curriculum Vitae.
• Copies of your qualifications, or official proof of qualifications obtained (If you hold foreign qualifications, please include SAQA accreditation).
• A copy of your identity document (South African ID or passport for foreign nationals).

Duties And Responsibilities

• Compile a database with full details of tutors.
• Assist with ad hoc problem-solving where venues are concerned.
• Book venues and schedule online links for tutorial and training purposes.
• Resolve venue and online tutorial challenges.
• Assist tutors in specific modules with planning and implementing session plans.
• Capture attendance data on Oracle for reporting and research purposes.
• Assist Teaching and Learning Coordinators (TLCs) with providing thorough, constructive feedback to tutors during observations.
• Assist with ad hoc claims for tutor payments.
• Liaise with tutors and develop an evaluation schedule for each semester.
• Distribute, collect, scan, and capture evaluation forms for reporting purposes.
• Assist with portfolio assessments and session plan submissions on Blackboard.
• Assist the programme with carrying out research initiatives.

Inherent Job Requirements

• Bachelor’s degree on NQF Level 7 (attach a copy).

The following criteria apply to the selection of candidates for an Internship:

• The applicant should not currently be participating in an existing learnership/internship programme.
• The applicant should not have any previous formal work experience.
• The applicant must be willing to sign a learnership/internship agreement with UFS.
• The applicant must be available for the period of 1 year to participate in the learnership/internship.

Recommendations

• Proven computer skills, including but not limited to MS Word, Excel, and PowerPoint.
• Basic research or data-related skills.
• Ability to work effectively with others.
• Ability to work well under pressure.
• Tutoring, Teaching Assistant, or academic facilitator experience in higher education (minimum of one year).

Competencies

Key Competencies Required

• Results Orientated:
• The ability to cope with a frequently changing environment and to adapt to evolving situations.
• The ability to stick with tasks, not give up, and overcome obstacles in completing one’s task.
• Strategic Thinking:
• The ability to deal with several activities at a time.
• The ability to be creative and open-minded when addressing work issues.Business Acumen:
• The ability to adhere to rules and strictly follow work regulations.
• Proficient in using MS Office.
• Leading:
• The ability to lead, take charge of situations, and offer opinions and directions to others.
• The ability to be cooperative with others, display a good-natured attitude and encourage people to work together.
• Building Coalitions:
• The ability to interact with others and establish personal connections with people.
• The ability to make decisions through consultation, collaboration and working with close supervision.

Assumption Of Duties

1 January 2027

Closing Date

5 November 2026

Salary

The annual remuneration package, including benefits is R9 497.50 per month, depending on the budget available for the position, relevant work experience and qualifications.

Enquiries

For enquiries, please feel free to contact 051 401 9813 or email [e-mail]. Additionally, kindly contact 051 401 2979 / 7659 for assistance.

General

The UFS is a designated employer and is committed to the pursuit of excellence, diversity, and redress in achieving its equity targets in accordance with the Employment Equity Plan of the University and its Employment Equity goals and targets. Preference will be given to candidates from the under-represented designated groups including candidates with disabilities. Our Employment Equity Plan is available at: ufs-employment-equity-plan_2025.pdf

The University processes personal information in line with its obligations under the Protection of Personal Information Act (POPIA) and any personal information provided to the University will be treated as confidential and processed in accordance with the rights provided to data subjects under POPIA.

The University reserves the right not to fill the post. The UFS will only consider applications of candidates who meet all the inherent requirements of the position. Applications that are incomplete will not be considered. Communication will be limited to shortlisted candidates only. Should you not be contacted within six weeks of the closing date for applications, you may assume that your application was unsuccessful.