The purpose of these trainees is to allow a professional learning experience to build Rentokil Initial sales knowledge, exposure, skills and experience in a practical work environment. The trainees are afforded the opportunity for career exploration and development through an internal RISA Sales Methodology and on the job sales training. This allows the trainee to assist in growing the company portfolio and promote and sell our products, services and solutions to our existing client base while also sourcing potential new customers by identifying lead and business development opportunities
Requirements
KEY WORK OUTPUTS and ACCOUNTABILITIES
- Close and formalize deals between RI and customers with appropriate commercial arrangements.
- Uses the sales tools in line with the agreed sales process to maintain and develop a sales pipeline and customer information.
- Increase conversion of sales against marketing driven campaigns and provide feedback on results.
- To demonstrate ethical sales behaviour at all times, respecting the diversity of all colleagues/customers
- Achieve Predetermined Sales targets including achieving contract and jobbing targets and opportunities
- Complete, update and maintain all required sales administration and reporting systems in compliance to policies and procedures
- Locate potential business through research, prospecting, tele-canvassing and cold calling
- Attend to phone enquiries and leads from colleagues
- Conduct sales calls and presentations to new or existing customers.
- Undertake needs analysis by conducting thorough survey of client premises
- Complete site risk assessments for every client proposal
- Report all findings back to the client by presenting a proposal, which includes a pricing structure, that describes the benefits of using our services.
- Endeavor to gain the client's acceptance and obtain authorization on a new service agreement.
- Approach the client portfolio for annual price adjustments
- Maintain and improve the client retention target rate by building and maintaining professional client relationships
- Focus on building relationships with clients
- Responsible for client retention especially clients in their 1st year of their agreement
- Increase the client portfolio by identifying cross and up selling opportunities
SKILLS And COMPETENCIES
- Excellent communication skills
- Ability to identify and qualify customers
- Ability to develop strong and mutually beneficial customer relationships
- Determination and motivation to achieve new business targets
- Strong organisation skills to manage a sales territory effectively
- IT Literate
- Ability to perform well under pressure
- Ability to establish first contact with potential customers
- Good planning skills
- Numerical and literacy skills
- Good administrative skills
- Problem solving skills/solution driven
QUALIFICATIONS And EXPERIENCE
- Matric
- Recent Graduate - sales related field of study is preferred
- Drivers License - essential
- Computer literate
- No previous sales experience required - a passion for sales is essential