2nd Line Assurance Engineer

Nexio; Johannesburg; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading company in telecommunications is seeking a 2nd Line Assurance Engineer in Johannesburg to ensure network transmission reliability. Ideal candidates will have a B-Tech degree and 3-5 years of specific industry experience. Responsibilities include fault resolution and maintaining communication with vendors. This full-time position involves shift work and promises a challenging yet rewarding environment.

Qualifications

• 3 - 5 years’ work experience in telecoms industry specific to Transmission Assurance.
• Minimum 5 years exposure in troubleshooting large IP/MPLS networks.
• CCNA in Routing and Switching essential.

Responsibilities

• Perform assurance on the transmission network for a NOC perspective 24/7/365.
• Assist in resolving P1 to P4 failures by engaging with high level units.
• Provide transmission assurance support to Operations and vendors.

Skills

Troubleshooting skills

Analytical thinker

Solution oriented

Education

B-Tech degree Electrical or Electronic Engineering or IT related degree

Job description

Nexio Johannesburg, Gauteng, South Africa

2nd Line Assurance Engineer

Nexio Johannesburg, Gauteng, South Africa

1 week ago Be among the first 25 applicants

Job title : 2nd Line Assurance Engineer

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Job title : 2nd Line Assurance Engineer

Job Location : Gauteng, JohannesburgDeadline : May 30, 2025Quick Recommended Links

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ROLE REQUIREMENT

• Perform assurance on the transmission network for a NOC perspective 24/7/365 – shift working
• Assisting to resolve P1 to P4 failures by engaging with high level
• Provide transmission assurance support to and from Field Force Outsource for Edge and Access infrastructure
• Effectively communicate status of service outages and escalate as per established Vendor support and escalation matrix.
• Ensure that all faults are fixed within the relevant SLA.
• To use reports from OSS platforms to identify issues and failures that need corrective action.
• Provide transmission assurance support to Operations, NMG & EBU Edge and Access infrastructure
• Liaise with vendors and fibre providers for resolution of the network faults within the agreed timelines
• Perform scheduled preventive maintenance for proactive support for global customers.
  
  

Core competencies, knowledge & experience

• High level understanding and experience in DWDM network
• Good knowledge & experience in the Optical Fiber technologies, and Synchronization.
• Good understanding of routing and transport protocols (BGP, OSPF, IS-IS, MPLS etc.)
• Troubleshooting skills
• Analytical thinker & solution oriented Resilient planning & implementation
  
  

Must Have Technical / Professional Qualifications

• B-Tech degree Electrical or Electronic Engineering or IT related degree
• 3 - 5 years’ work experience in telecoms industry specific to Transmission Assurance (Maintenance) and Transmission Systems
• Minimum 5 years exposure in troubleshooting large IP/MPLS networks
• CCNA in Routing and Switching essential with CCNP advantageous
• Symmetric, Nokia and application thereof
• Engineering / Technical jobs

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

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