24 Hour Flexi Sales Associate- Gillwell (East London)

HomeChoice Holdings Limited; East London; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A retail company is looking for a 24 Hour Flexi Sales Associate in East London. The role involves converting showroom visitors into sales and providing an exceptional customer experience. Candidates must have Grade 12/Matric and a minimum of one year of retail experience. The ability to work flexible hours is essential, and experience in the homewares sector is a plus.

Qualifications

• Minimum 1 year experience in retail.
• Experience in the homewares retail industry is advantageous.
• Availability to work shifts, weekends, and public holidays.

Responsibilities

• Convert showroom visitors into sales through product demonstrations.
• Manage the entire customer journey from account opening to order processing.
• Oversee stock management and ensure accurate inventory levels.

Skills

Persuasiveness

Communication skills

Attention to detail

Energy and positive attitude

Education

Grade 12 / Matric

Job description

Job title : 24 Hour Flexi Sales Associate- Gillwell (East London)

Job Location : Eastern Cape, East London

Deadline : August 16, 2025

Description

• The ideal candidate will convert showroom visitors into sales through product demonstrations, meeting sales targets, and handling order captures and documentation.
• You will assess customer needs, understand pricing and offers, and highlight product features.
• Additionally, you will resolve customer queries and manage payments, refunds, and credits.

What you will love doing in this role

• Enhance customer interactions by providing a positive and engaging sales and service experience, ensuring each customer feels valued and supported.
• Manage the entire customer journey, from account opening to order processing, ensuring a seamless experience from start to finish.
• Utilize comprehensive product knowledge and manage pricing effectively, ensuring customers receive accurate information and the best value.
• Consistently deliver an exceptional customer experience by understanding customer needs and exceeding their expectations.
• Adhere to established quality standards, ensuring all processes and interactions maintain the highest level of service and accuracy.
• Maintain a clean and organized store environment through regular housekeeping, ensuring a pleasant shopping experience for all customers.
• Provide valuable feedback to identify areas for improvement and contribute to continuous enhancement of store processes.
• Oversee stock management by ensuring accurate inventory levels, regular stock checks, and efficient replenishment to meet customer demand.
• Handle all administration and reporting tasks efficiently, ensuring all necessary records are up to date and performance metrics are accurately tracked.

Requirements

• Grade 12 / Matric (Minimum Required)
• 1 year minimum experience in retail
• Must be available to work shifts, weekends, and public holidays.
• Experience in the homewares retail industry would be advantageous.

What we will love about you

• Energy and positive attitude, bringing enthusiasm to every task.
• Persuasive skills, guiding others toward desired outcomes.
• Ability to work independently or within a team, adapting seamlessly.
• Excellent communication skills, building strong connections with others.
• Analytical ability and attention to detail, ensuring accuracy.
• Resilience and adaptability, thriving in dynamic situations.

Behaviors we love

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need
• Treat the business as my own
• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time

Play as a team

• Be helpful
• Be inclusive
• Find the fun