24 Hour Flexi Sales Associate - Gillwell

HomeChoice Holdings Limited; East London; On-site; ZAR 120,000 - 180,000; Full time

Job summary

A leading company in the homewares retail sector seeks a 24 Hour Flexi Sales Associate for their East London location. This role involves converting showroom visitors into sales, enhancing customer experiences, and maintaining stock accuracy. Candidates should possess a Grade 12, with a minimum of one year in retail, and must be adaptable and communicative.

Qualifications

• Minimum 1 year's experience in retail.
• Must be available to work shifts, weekends, and public holidays.

Responsibilities

• Convert showroom visitors into sales through product demonstrations.
• Manage the entire customer journey, from account opening to order processing.
• Ensure accurate inventory levels and stock management.

Skills

Persuasive skills

Excellent communication

Analytical ability

Attention to detail

Positive attitude

Education

Grade 12 / Matric

Job description

Job title : 24 Hour Flexi Sales Associate - Gillwell

Job Location : Eastern Cape, East London Deadline : July 10, 2025 Quick Recommended Links

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Description

• The ideal candidate will convert showroom visitors into sales through product demonstrations, meeting sales targets, and handling order captures and documentation.
• You will assess customer needs, understand pricing and offers, and highlight product features.
• Additionally, you will resolve customer queries and manage payments, refunds, and credits.

What you will love doing in this role

• Enhance customer interactions by providing a positive and engaging sales and service experience, ensuring each customer feels valued and supported.
• Manage the entire customer journey, from account opening to order processing, ensuring a seamless experience from start to finish.
• Utilize comprehensive product knowledge and manage pricing effectively, ensuring customers receive accurate information and the best value.
• Consistently deliver an exceptional customer experience by understanding customer needs and exceeding their expectations.
• Adhere to established quality standards, ensuring all processes and interactions maintain the highest level of service and accuracy.
• Maintain a clean and organized store environment through regular housekeeping, ensuring a pleasant shopping experience for all customers.
• Provide valuable WFS to identify areas for improvement and contribute to continuous enhancement of store processes.
• Oversee stock management by ensuring accurate inventory levels, regular stock checks, and efficient replenishment to meet customer demand.
• Handle all administration and reporting tasks efficiently, ensuring all necessary records are up to date and performance metrics are accurately tracked.

Requirements

What you’ll need to do this role

• Grade 12 / Matric
• 1 years’ minimum experience in retail
• Must be available to work shifts, weekends and public holidays.
• Working in the homewares retail industry would be advantageous

What we will love about you

• We love your energy and positive attitude, bringing enthusiasm to every task.
• We love your persuasive skills, guiding others toward desired outcomes.
• We love your ability to work independently or within a team, adapting seamlessly.
• We love your excellent communication skills, building strong connections with others.
• We love your analytical ability and attention to detail, ensuring accuracy.
• We love your resilience and adaptability, thriving in dynamic situations.

Behaviors we love

• Wow my customer
• Deliver insight-led solutions my customers need
• Treat the business asmy own
• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time
• Play as a team
• Be helpful
• Be inclusive
• Find the fun
• Sales / Retail / Business Development jobs