24 Hour Flexi Sales Associate (Contract) - Paledi mall (Polokwane)

HomeChoice Holdings Limited; Polokwane; On-site; ZAR 200,000 - 300,000; Part time

Job summary

A leading retail company is looking for a 24 Hour Flexi Sales Associate in Polokwane to enhance customer interactions and manage sales. The ideal candidate will have at least 1 year of experience in retail, a positive attitude, and excellent communication skills. Responsibilities include converting showroom visitors into sales and managing customer queries. This position requires flexibility in working hours, including weekends and public holidays.

Qualifications

• Minimum 1 year of experience in retail.
• Must work shifts, weekends, and public holidays.
• Experience in homewares retail is advantageous.

Responsibilities

• Convert showroom visitors into sales.
• Resolve customer queries and manage payments.
• Ensure a positive customer experience.

Skills

Customer service

Sales techniques

Communication

Attention to detail

Education

Grade 12 / Matric

Job description

Job title : 24 Hour Flexi Sales Associate (Contract) - Paledi mall (Polokwane)

Job Location : Limpopo, Polokwane

Deadline : September 12, 2025

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Description

• The ideal candidate will convert showroom visitors into sales through product demonstrations, meeting sales targets, and handling order captures and documentation.
• You will assess customer needs, understand pricing and offers, and highlight product features.
• Additionally, you will resolve customer queries and manage payments, refunds, and credits.

What you will love doing in this role

• Enhance customer interactions by providing a positive and engaging sales and service experience, ensuring each customer feels valued and supported.
• Manage the entire customer journey, from account opening to order processing, ensuring a seamless experience from start to finish.
• Utilize comprehensive product knowledge and manage pricing effectively, ensuring customers receive accurate information and the best value.
• Consistently deliver an exceptional customer experience by understanding customer needs and exceeding their expectations.
• Adhere to established quality standards, ensuring all processes and interactions maintain the highest level of service and accuracy.
• Maintain a clean and organized store environment through regular housekeeping, ensuring a pleasant shopping experience for all customers.
• Provide valuable WFS to identify areas for improvement and contribute to continuous enhancement of store processes.
• Oversee stock management by ensuring accurate inventory levels, regular stock checks, and efficient replenishment to meet customer demand.
• Handle all administration and reporting tasks efficiently, ensuring all necessary records are up to date and performance metrics are accurately tracked.

Requirements

What you’ll need to do this role

• Grade 12 / Matric (Minimum Required)
• 1 years’ minimum experience in retail
• Must be available to work shifts, weekends and public holidays.
• Working in the homewares retail industry would be advantageous

What we will love about you

• We love your energy and positive attitude, bringing enthusiasm to every task.
• We love your persuasive skills, guiding others toward desired outcomes.
• We love your ability to work independently or within a team, adapting seamlessly.
• We love your excellent communication skills, building strong connections with others.
• We love your analytical ability and attention to detail, ensuring accuracy.
• We love your resilience and adaptability, thriving in dynamic situations.

Behaviors we love

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need
• Treat the business as my own
• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time

Play as a team

• Be helpful
• Be inclusive
• Find the fun