$13 Hourly Home Healthcare Coordinator

Hopewellhhc; Gauteng; On-site; ZAR 200,000 - 300,000; Full time

Job summary

An established industry player is seeking a dedicated Home Healthcare Coordinator to join their team. This role involves managing daily communications with families and healthcare staff, ensuring client needs are met with professionalism and care. The ideal candidate will possess strong multitasking abilities, excellent communication skills, and a commitment to providing top-notch service. As part of a supplemental home health agency, you will play a vital role in advocating for clients and enhancing their quality of care. If you're passionate about making a difference in the healthcare field, this opportunity is perfect for you.

Qualifications

• Experience in a healthcare or business setting is preferred.
• Proficient in using scheduling and client management tools.

Responsibilities

• Manage daily calls with families and healthcare coordinators.
• Monitor and log client activity using HHA Exchange.
• Conduct admissions and monthly visits to clients.

Skills

Strong listening skills

Multitasking

Professional communication

Problem-solving

Education

One year of related business experience

Valid driver's license

Tools

HHA Exchange

Job description

Join to apply for the $13 hourly Home Healthcare Coordinator role at Hopewell Home Healthcare.

NOTE: This position is located in the Dallas / Mesquite, TX and surrounding areas.

Schedule: 8a – 3p (25-30 hours weekly)

Pay Range: $10.00 / hr - $13.00 / hr

HOPEWELL HOME HEALTHCARE is a supplemental home health agency dedicated to setting a standard in our industry by providing patient-centered quality advocates to all our clients.

Our clients can look forward to having a top-notch medical or allied staff that demonstrate a high level of professionalism, punctuality, and reliability. We are looking for a Home Healthcare Coordinator with a great personality, strong listening skills, and the ability to multitask to manage daily calls with families, healthcare coordinators, and other staff.

Primary Responsibilities

1. Answer incoming calls in a friendly, professional and knowledgeable manner.
2. Monitor, mediate, and log all client activity utilizing HHA Exchange.
3. Follow up with all client issues to ensure their problems are resolved.
4. Enter and maintain accurate client records in the HHA Exchange.
5. Follow up and communicate client and staff issues to ensure problems are resolved.
6. Conduct admissions and monthly visits to clients.
7. Follow up social media applications.
8. Recognize and capture opportunities to increase service hours to enhance and/or increase quality care.
9. Answer new client inquiries over the phone in a knowledgeable manner, enter the information into HHA Exchange and work with team to communicate and prepare for the care of the client.
10. Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team.

Other Duties Include

1. Maintaining daily staffing schedules, working under pressure, communicating with employees and clients, recruiting new employees, accurately inputting client data, and managing multiple tasks.

The Home Healthcare Coordinator will have to be prepared and have the experience of sitting with the client until their caregiver arrives in emergency cases.

The Staffing Coordinator must be proficient in scheduling, knowledgeable of HIPAA and client confidentiality regulations.

Education / Experience Requirements

1. One year of related business experience or an equivalent combination of education and work experience may be considered.
2. Must possess a valid driver's license.

Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Hospitals and Health Care