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Payment Collector

EZ AUTO Lakeland

Caracas

A distancia

VES 450.000 - 675.000

Jornada completa

Hace 19 días

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Descripción de la vacante

EZ AUTO, a Buy Here Pay Here used car dealership, is seeking a Payment Collector for a remote position based in Caracas. The role involves maintaining positive customer relationships while ensuring timely payments through effective communication and organization. This opportunity offers competitive pay, training, and a supportive work environment.

Servicios

Competitive pay in USD
Long-term, stable position
Training provided
Friendly, professional work environment

Formación

  • Fluent in conversational English is a MUST.
  • Experience in collections, customer service, or sales is a plus.
  • Organized and detail-oriented with good follow-up habits.

Responsabilidades

  • Communicate with customers daily via phone, text, and email regarding payments.
  • Maintain accurate records of communications and payment arrangements.
  • Help customers understand their payment options.

Conocimientos

Fluent English
Customer Service
Professional communication
Organizational Skills

Descripción del empleo

Payment Collector

Location: Caracas, Venezuela (Remote Position) (Potential In-Office, Caracas)

Company: EZ AUTO – Buy Here Pay Here Used Car Dealership

Website: www.ezautousa.com

EZ AUTO is a Buy Here Pay Here used car dealership located in Florida. We finance reliable vehicles for customers who may have difficulty getting approved elsewhere. As part of our Collections Team, you will play a key role in maintaining positive relationships with our customers while ensuring timely payments.

What You'll Do:

  • Communicate with customers daily by phone, text, and email regarding their loan payments
  • Arrange payment promises and follow up to ensure commitments are kept
  • Maintain accurate records of all communications and payment arrangements
  • Help customers who are behind on payments understand their options
  • Provide excellent customer service while holding customers accountable
  • Escalate situations when necessary to management for further action

What We're Looking For:

  • 100% Fluent, conversational English - This is a MUST. You will be speaking with customers every day
  • Strong, clear, and friendly phone presence
  • Ability to handle difficult conversations professionally
  • Organized and detail-oriented with good follow-up habits
  • Previous experience in collections, customer service, or sales is a plus but not required
  • Comfortable working from home with reliable internet and a quiet work environment

Important:

  • This is currently a remote position, but it has the potential to become an in-office position in Caracas in the short term

We Offer:

  • Competitive pay in USD
  • Long-term, stable position
  • Training provided
  • Friendly, professional, and respectful work environment

If you speak fluently, enjoy talking to people, and are comfortable making calls all day - we want to meet you!

  • To apply: Please send your resume to: hello@ezautousa.com
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