Medical Receptionist

Virtustant; Venezuela; Remote; VES 10,676,000 - 21,352,000; Full time

Job summary

Virtustant seeks a Bilingual Medical & Legal Administrative Coordinator (Entry-Level) to support law offices and medical clinics remotely. You will handle outbound calls, scheduling, and patient communications, while maintaining accurate records and coordinating with clinics and attorneys.

The role requires fluency in English and Spanish, strong phone skills, and the ability to manage 20–40 patient interactions daily. This is a full-time remote position with USD or local currency compensation.

Qualifications

• Bilingual in English and Spanish, both written and spoken.
• Confident and professional phone communication.
• Comfortable making outbound calls and interacting with patients.
• Strong organizational and multitasking abilities.
• Independent, proactive, and able to manage tasks with minimal supervision.
• Fast learner with a positive, energetic, and solution-oriented attitude.
• Ability to understand basic medical and legal terminology.

Responsibilities

• Make outbound calls to patients to coordinate and schedule appointments.
• Follow up with patients and provide scheduling updates.
• Maintain and update patient records and clinic files, ensuring information is accurate and organized.
• Provide administrative support to client law offices.
• Communicate with medical clinics, patients, and legal professionals.
• Understand and become familiar with basic medical and legal terminology.
• Manage calendars and scheduling through Google Calendar and other Google Workspace tools.
• Handle daily administrative tasks while managing a high volume of patient interactions (approximately 20–40 patients per day).

Skills

Bilingual (English/Spanish)

Excellent English communication

Phone communication

Organizational skills

Multitasking

Independent and proactive

Fast learner

Medical and legal terminology

Tools

Google Calendar

Gmail

Google Sheets

Google Workspace tools

Job description

Job Title: Bilingual Medical & Legal Administrative Coordinator (Entry-Level)

About The Company

Our client provides administrative support to law offices working with medical clinics and patients.

Job Description

You will provide administrative support to law offices working with medical clinics and patients. You will make outbound calls and manage a high volume of daily patient interactions.

Responsibilities Of The Role

• Make outbound calls to patients to coordinate and schedule appointments.
• Follow up with patients and provide scheduling updates.
• Maintain and update patient records and clinic files, ensuring information is accurate and organized.
• Provide administrative support to client law offices.
• Communicate with medical clinics, patients, and legal professionals.
• Understand and become familiar with basic medical and legal terminology.
• Manage calendars and scheduling through Google Calendar and other Google Workspace tools.
• Handle daily administrative tasks while managing a high volume of patient interactions (approximately 20–40 patients per day).

Required Experience And Qualifications

• Fluent in English and Spanish, both written and spoken, with excellent English communication skills.
• Confident and professional phone communication skills.
• Comfortable making outbound calls and interacting with patients.
• Strong organizational and multitasking abilities.
• Independent, proactive, and able to manage tasks with minimal supervision.
• Fast learner with a positive, energetic, and solution-oriented attitude.
• Ability to understand and work with basic medical and legal terminology.

Preferred Skills

• Previous experience in customer service, appointment scheduling, healthcare administration, legal administration, or call centers.

Personality

• Energetic and proactive.
• Confident communicating over the phone.

Software & Tools

• Google Calendar
• Gmail
• Google Sheets
• Google Workspace tools

Schedule

8:30 AM – 3:30 PM Pacific Time (PT)

Salary And Benefits

• Payment in USD or Local Currency according to candidate's preference.
• Full-time remote opportunity.