Material Handler 1 (Full-Time) (Santa Rosa - Yolanda)

Goodwill Industries of the Redwood Empire; Santa Rosa; On-site; VES 18,514,000 - 26,368,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Job summary

Goodwill Industries of the Redwood Empire is seeking a Material Handler 1 (Full-Time) at the Santa Rosa location. You will work in a busy warehouse environment, handling donations, processing consignments, and providing excellent customer service to donors and visitors.

The role includes operating basic material handling equipment and adhering to safety policies. Benefits include medical, dental, vision, and paid time off as part of a full-time schedule.

Qualifications

• Customer service aptitude and ability to engage with donors and customers.
• Clear and effective verbal communication with staff and the public.
• Legible handwriting for receipts and records.
• Knowledge of safety rules and attentive to safety practices.
• Team-oriented with ability to work independently when needed.
• Willingness to pursue forklift certification and enhance material handling skills.

Responsibilities

• Provide exemplary Customer Service to GIRE donors, customers, clients and staff.
• Accept and sort donations into appropriate bins.
• Maintain daily donor counts.
• Administer receipts to GIRE donors.
• Adhere to safety policies and attend monthly Safety Meeting.
• Notify supervisor when supplies are needed or equipment requires service/repair.
• Daily call-ins to the CDC Manager or CDC MH 2 at CDC sites.
• Keep CDC assigned cell phone charged and on during business hours.
• Complete required daily inspection logs.
• Assist with loading and unloading GIRE trucks.
• Remove trash as needed.
• Support GIRE Outlet Center by filling and rotating tables with donations and recycling into Salvage streams.
• Operate heavy machinery such as Tipper, Compactor and Baler.
• Process eWaste and Hazardous materials appropriately.
• Potential for obtaining the GIRE White Vest - beginner forklift certification for qualifying individuals.

Skills

Customer Service

Verbal Communication

Legible Handwriting

Safety Awareness

Teamwork

Independent Work

Tools

Forklift Certification (beginner)

Job description

Material Handler 1 (Full-Time) (Santa Rosa - Yolanda)

POSITION TITLE: Material Handler 1

STATUS: Non-Exempt / Full-Time

DEPARTMENT: Transportation / Warehouse

REPORTS TO: ☐ Warehouse Transportation Manager

☐ Community Donation Center (CDC) Manager

SAFETY SENSITIVE: HIGH - This position is designated as safety sensitive and is subject to pre-employment, drug, and alcohol screening.

This is a full-time 40 hours per week position and is eligible for company benefits, including medical, dental, vision, and paid time off.

Location - Warehouse - 651 Yolanda Avenue, Santa Rosa, CA 95404.

The starting wage for this position is $18.31 per hour.

CHARACTERISTICS OF THE JOB: Under the general direction of site management a Material Handler 1 will utilize their Customer Service skills to work with the public while collecting donated items. They will work the processes needed to ensure the donated items are being processed according to GIRE guidelines.

PROVIDES SUPERVISION TO : None

RESPONSIBILITIES - ESSENTIAL FUNCTIONS:

• Provide exemplary Customer Service to GIRE’s donors, customers, clients and staff.
• Accept and sort donations into appropriate bins.
• Responsible for maintaining daily donor counts.
• Administer receipts to GIRE donors.
• Adhere to all safety policies and procedures to include a once per month mandatory Safety Meeting.
• Notify supervisor when supplies are needed or service/repair to equipment is necessary.

Additionally, at CDC sites:

• Daily call ins to the CDC Manager or the CDC MH 2.
• Responsible for keeping CDC assigned cell phone charged and on during business hours.

Additionally, in Warehouse environment:

• Complete all required daily inspection logs.
• Assist with loading and unloading GIRE trucks.
• Removal of Trash as needed
• Support GIRE Outlet Center by filling and rotating tables with donations for the sales floor, and recycling into Salvage streams.
• Operate heavy machinery such as Tipper, Compactor and Baler.
• Process eWaste and Hazardous materials appropriately.
• Potential for obtaining the GIRE White Vest - beginner forklift certification for qualifying individuals.

ANCILLARY FUNCTIONS:

• Maintain a clean and organized work environment.
• Maintain a well-groomed appearance.
• Conduct self in courteous and professional manner at all times.
• Adhere to all agency policies.
• Perform other job related duties as assigned by supervisor.

QUALIFICATIONS:

• Physical stamina to stand, bend and stretch for a full work shift.
• Good verbal communication skills.
• Legible handwriting.
• Customer service skills.
• Ability to comprehend operating and safety instructions.
• Ability to take direction, work independently or with a team and work with minimal supervision.

DESIRED TRAITS AND COMPETENCIES

• Respect of others.
• Ability to perform effectively and cooperatively as part of a team.
• Excellent interpersonal skills and the ability to interact effectively with a diverse population.
• Excellent attention to detail.

WORK ENVIRONMENT: Exposure to all weather conditions/elements. May be
working outside with uneven walking surfaces and cement floors and/or inside on
cement floors. Will experience moderate to extreme variations in temperature and
weather, exposure to vehicle fumes, moderate to low noise levels and moderate to high
levels of dust. Frequent interaction with the public.

PHYSICAL REQUIREMENTS: Able to withstand frequent sitting, standing and walking
on concrete or uneven surfaces. Ability to perform continuous lifting, bending, stooping,
reaching, grasping, pushing and pulling throughout entire work shift. Frequent pushing
and pulling. Must be able to lift up to 50 pounds and maneuver weights up to 400
pounds using proper equipment.

For safety reasons, vision must be correctable to 20/20 and employee must be able to wear all personal protective equipment that is assigned, including, but not limited to, gloves, vests, and eye protection.

PROMOTIONAL & DEVELOPMENT OPPORTUNITIES:

Position may be promotable to Material Handler 2 with demonstrated mastery of this position, while also taking on new responsibilities. Training and/or certifications, such as forklift certification, may be required; and any promotion is based on business needs.

Department: Operations
This is a full-time position