Information Technology Manager

XP; Caracas; On-site; VES 52,770,000 - 79,156,000; Full time

Benefits offered by this job

Competitive compensation

Professional development

International exposure

Job summary

XP Group is seeking an IT Manager in Caracas, Venezuela to lead the IT department and oversee IT support for all users, ensuring continuous operation of servers and networks. The role reports to the Country Manager and collaborates with Business Services to align IT with business goals.

Ideal candidates have a minimum of five years in IT leadership, hands-on AD and cloud hosting experience, and strong security, business continuity, and vendor-management skills.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, Business Information Technology, or a related field.
• Minimum of 5 years in a similar IT management or leadership role with operations, infrastructure and project delivery.
• Hands-on experience with Active Directory and cloud hosting.
• Strong knowledge of IT infrastructure, enterprise apps, network administration, cloud tech, security principles and business continuity.

Responsibilities

• Lead the IT department and manage IT support for all users to ensure normal operation of communication and data servers.
• Ensure availability and integrity of IT resources: servers, network equipment, computers, mobile devices, OS, software apps.
• Create,change and delete user accounts; allocate IT equipment.
• Provide IT support for staff including software installs, updates, bug fixes.

Skills

IT management

Leadership

Active Directory

Cloud hosting

Cybersecurity

Business continuity

Vendor management

Budget management

Spanish fluency

Travel readiness

Education

Bachelor's degree in IT / CS / IS / Eng

Tools

ITIL

PMP

PRINCE2

CISSP

CISM

CISA

COBIT

Job description

Who we are

Founded in 2005, XP Group is an international upstream energy company focused on field development, mature asset rehabilitation, and production enhancement. Operating across multiple countries, we drive sustainable production growth through operational excellence, technology, and responsible investment.

Following the signing of a long-term contract in the Orinoco Belt, one of the world's largest hydrocarbon provinces, we are building our organization in Venezuela and are seeking talented professionals to join this exciting growth opportunity.

We are currently looking for an IT Manager to join our team in Caracas, Venezuela.

As IT Manager, you will lead the IT department and manage IT support for all users, ensuring the normal operation of communication and data servers.

You will report directly to the Country Manager and functionally to Business Services Manager.

Main responsibilities:

• Manage the local IT function, within the integrated XP environment.


• Ensure the availability and integrity of IT resources: servers, network equipment, computers, mobile devices, operating systems, software applications


• Create, change and delete user accounts for the company's IT resources and handle the allocation and use of IT equipment.


• Ensure support in using IT resources for all equipment users (software installation, updates, identifying and fixing bugs, etc.).


• Ensure IT incident management.


• Manage the interconnection of IT systems.


• Manages IT storage media and backups.


• Grant access to resources and applications as required.


• Maintain the highest standards of confidentiality and safeguard all sensitive information.


• Ensure secure operation of the IT systems used; implement security measures in accordance with Group guidelines.


• Organize IT training courses for the staff involved.


• Manage the purchase of IT equipment and related consumables within the approved budget.


• Participate in negotiating agreements with third parties’ providers, securing the best interests and protection of the company.


• Identify risk areas associated with cooperation with external contractors and suppliers and ensure those are mitigated.


• Maintain proper operational policies, procedures and relevant evidence


• Implement and uphold all legal provisions and procedures related to the protection of classified information.

Skills & Experience

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, Business Information Technology, or a related field.


• Minimum of 5 years’ in a similar IT management or leadership role, with demonstrated responsibility for IT operations, infrastructure, systems administration, and technology project delivery.


• Hands on experience in working with Active Directory and cloud hosting.


• Strong knowledge of IT infrastructure, enterprise applications, network administration, cloud technologies, cybersecurity principles, and business continuity practices.


• Relevant professional certifications such as ITIL, PMP, PRINCE2, CISSP, CISM, CISA or COBIT certifications will be considered an advantage.


• Proven experience managing IT projects, vendors, budgets, and service providers while ensuring the delivery of reliable and cost-effective technology solutions.


• Strong analytical and problem-solving skills, with the ability to identify issues, assess risks, and implement practical and sustainable solutions.


• Flexibility, mobility and willingness to travel to the operational sites upon request.


• Good interpersonal and communication skills, with the ability to engage effectively with the management, technical teams and external partners.


• Proactive, solutions-oriented, and hands-on approach.


• High level of integrity, professionalism and discretion, with a commitment to maintaining confidentiality and protecting sensitive information.


• Fluent Spanish. Professional working proficiency in English.

What We Offer

• The opportunity to play a key leadership role in building and supporting a growing business in Venezuela.


• A dynamic and challenging position within an international energy company focused on reducing the environmental footprint of oil and gas operations.


• Exposure to senior leadership and strategic decision-making.


• Competitive compensation and benefits package.


• Professional development and training opportunities.


• A collaborative culture that values accountability, innovation, teamwork, and initiative.