Engine Field Service Technician I – On-Site Repair Pro

Cummins Inc; San Cristóbal; Hybrid; VES 7,853,000 - 13,089,000; Full time

Job summary

Cummins Inc. is seeking an on-site Field Service Technician to perform preventative maintenance and basic repair activities on engines at customer sites with limited direction.

You will diagnose issues using specialized tools, escalate complex cases, and ensure timely service delivery while maintaining documentation and adherence to safety policies. The role requires willingness to travel as needed, participate in on-call rotations, and maintain a clean, organized work area in compliance with

Qualifications

• Apprentice Trained Engine Technician preferred.
• Vocational diploma from relevant technical institution.
• Locally valid driving permit required.
• This position may require licensing for export controls or sanctions regulations.

Responsibilities

• Engage with customers professionally and provide prompt attention to needs.
• Diagnose and complete basic repairs using specialized tools with guided procedures.
• Prepare required parts and tools for service activities.
• Escalate unresolved issues to senior technicians or supervisor.
• Perform preventive maintenance on engines and related components in the field.
• Complete service documentation and warranty claims.
• Maintain service vehicle and tools; adhere to safety policies and regulations.

Skills

Diagnostics Application

Electrical Knowledge

Mechanical Knowledge

Product Repair and Maintenance

Service Documentation

Technical Escalation

Health and Safety Fundamentals

Customer Focus

Plans and Aligns

Communicates Effectively

Education

Apprentice Trained Engine Technician

Vocational diploma

Valid driving permit

Tools

Electronic Service Tools

Job description

Cummins Inc. is seeking an on-site Field Service Technician to perform preventative maintenance and basic repair activities on engines at customer sites with limited direction.

You will diagnose issues using specialized tools, escalate complex cases, and ensure timely service delivery while maintaining documentation and adherence to safety policies. The role requires willingness to travel as needed, participate in on-call rotations, and maintain a clean, organized work area in compliance with