Show Busser

Cafe Sevilla; San Diego; Presencial; VES 120.000 - 450.000; Jornada completa

Descripción de la vacante

Join a vibrant team at a renowned establishment that offers an authentic Spanish dining experience. As a Busser, you will play a crucial role in ensuring guests enjoy their time, assisting wait staff, and maintaining a clean and organized environment. This position requires excellent communication skills, a positive attitude, and a commitment to customer satisfaction. If you thrive in a fast-paced setting and love engaging with people, this role is perfect for you. Be part of a dynamic atmosphere where your contributions will enhance the dining experience for all guests!

Formación

• Strong customer service skills and a positive attitude are essential.
• Ability to work in a fast-paced environment and assist wait staff.

Responsabilidades

• Assist wait staff and maintain a clean venue for guests.
• Respond to guests' needs and ensure a memorable dining experience.
• Follow sanitation and safety policies to protect patrons.

Conocimientos

Customer Service

Teamwork

Communication

Sanitation and Safety Compliance

Educación

High School Diploma or equivalent

Descripción del empleo

Job Description

Req#: 5affff06-d378-4868-84ef-a5210053eea9

At Café Sevilla, the Busser position is responsible for assisting the wait staff during any given shift while also maintaining a clean and organized venue for both employees and guests. The ability to passionately communicate Sevilla’s unique characteristics to our guests, positively contribute to our work environment, and follow Company, state, and federal regulations are the keys to success as a Busser at Café Sevilla!

For the Busser position, there are two roles: Stocking Busser (BS) and Busser Runner (BR). On busier shifts, there will be a Busser assigned specifically to each role, as listed on the Daily Player's List. If there is only one Busser working, that Busser will complete the duties of both positions. Duties/responsibilities listed below not specifically noted as Stocking Busser or Busser Runner apply to all Busser positions.

Position Responsibilities

1. Use the Opening and Closing Checklists on a daily basis to track completion of opening and closing procedures.
2. Create the best guest experience and cultivate customer return.
3. Respond to guests' needs or requests in a timely manner.
4. Maintain knowledge of the Sevilla Steps of Service for Servers and Bartenders.
5. Maintain table settings by removing finished courses and replenishing utensils.
6. Support wait staff by assisting with delivery of food and retrieval of supplies.
7. Help out with other positions in the restaurant as needed.
8. Prepare dining areas for guests by setting tables and stocking necessary supplies prior to service.
9. Stocking Busser duties include:
1. Clear and aid the dishwasher receiving area.
2. Carry dirty dishes from the bus area to the dishwasher.
3. Maintain stock of all supplies during service hours for timely table resetting.
4. Mop and clean spills.
5. Conduct restroom checks and replenish supplies as needed.
6. Maintain all side work and room appearance to proper standards.
10. Running Busser duties include:
1. Monitor ticket times for all items in the kitchen and notify Chef & Manager when ticket times are abnormally long.
2. Ensure all food and drink items delivered to guests meet Sevilla expectations and are accurate to the recipe.
3. Bus Help should never pick up anything directly from the table when guests are present; items must go through the server first.
4. Prepare and serve coffee beverages on designated shifts.
5. Communicate with Host staff regarding table availability.
6. Ensure every guest is having an enjoyable and memorable dining experience and assist in resolving guest concerns.
11. Protect establishment and patrons by adhering to sanitation, safety, and alcohol control policies.
12. Report any maintenance, security, and/or safety issues or concerns to a Manager immediately.
13. Other work duties as assigned by Management.
14. Always carry a tray.
15. Maintain clean, organized, and safe work areas.
16. Adhere to all daily and weekly cleaning schedules.
17. Provide great customer service and engage with guests to ensure satisfaction.
18. Complete all assigned training tests & courses.
19. Teamwork: Maintain a positive work attitude and friendly demeanor while working well with coworkers.
20. Adhere to uniform expectations per Sevilla Handbook and uniform policy.

Additional Responsibilities

1. Clock-in and out for each work day properly.
2. Take a meal period when 6 or more hours are worked in one shift.
3. Attend and participate in all mandatory staff meetings.
4. Report suspicions of harassment, discrimination, retaliation, and/or safety issues immediately to a manager.
5. Maintain clean, organized, and safe work areas; report safety hazards to a manager.

About the Company

Cafe Sevilla is proud to offer the most authentic Spanish ambiance in our tapas bar, restaurant, and nightclub. Located in San Diego, Long Beach, and Costa Mesa, California.