Server

Cafe Sevilla; San Diego; Presencial; VES 120.000 - 450.000; Jornada completa

Descripción de la vacante

Join a vibrant and dynamic team at a renowned establishment that embodies authentic Spanish culture! As a Server at this lively venue, you will play a crucial role in delivering exceptional dining experiences, fostering guest relationships, and ensuring that every patron enjoys the unique ambiance and flavors offered. Your responsibilities will include promoting our exquisite culinary offerings, maintaining high service standards, and adhering to safety regulations. This is a fantastic opportunity for those who thrive in a fast-paced environment and are passionate about hospitality. If you are ready to bring your enthusiasm and skills to a place where culture and cuisine meet, this role is perfect for you.

Formación

• High School Diploma required; 2+ years experience in a fast-paced dining environment.
• Knowledge of safety and sanitary requirements is essential.

Responsabilidades

• Promote and sell culinary delights and ensure guest satisfaction.
• Follow service procedures and maintain cleanliness and organization.

Conocimientos

Customer Service

Communication Skills

Food Safety Knowledge

Cash Handling

Educación

High School Diploma or equivalent

2+ years experience in fine dining

Herramientas

Aloha POS System

Descripción del empleo

Server Position at Café Sevilla

Req#: c83da7c9-0db6-4d04-99f2-a4f200b87792

At Café Sevilla, the Server position is responsible for ensuring guests enjoy Sevilla’s memorable music, food, and culture, developing loyal guest relationships that result in repeat visits. This position requires a dedication to learning about Sevilla’s distinctive cultural aspects via on-the-job training and self-education. The ability to passionately communicate Sevilla’s unique characteristics to our guests, positively contribute to our work environment, and follow Company, state, and federal regulations are the keys to success as a Sevilla Server!

Position Duties and Responsibilities

1. Promote and sell Sevilla’s culinary delights, unique beverages, and other specials/promotions following the Company’s Steps of Service.
2. Follow the Sevilla Steps of Service specific to the job code.
3. Use the Opening and Closing Checklists on a daily basis to track completion of opening and closing procedures.
4. Create the best guest experience and cultivate customer return.
5. Respond to guests' needs or requests in a timely manner.
6. Ensure food and beverage entry into Aloha policy and procedure is followed at all times.
7. Evaluate the quality of all items being served; do not serve any food or drinks with substandard quality or presentation.
8. Oversee the activities of a Busser; a Busser is never to clear a table unless assisted and directed by the Server.
9. Run food whenever possible.
10. Ensure proper table maintenance at all times.
11. Assist at the host stand when possible.
12. Collect funds for payment of all food and beverages served; follow cash handling procedures and report any cash handling concerns.
13. Address routine guest concerns in accordance with Sevilla requirements; notify a manager immediately for all non-routine guest concerns.
14. Maintain all side work and room appearance to the proper standards.
15. Complete all end-of-the-night side work; side work is to be signed off by a manager prior to clocking out.
16. Complete check out according to Best Practice procedures.
17. Protect establishment and patrons by adhering to sanitation, safety, and alcohol control policies.
18. Report any maintenance, security, and/or safety issues or concerns to a Manager.
19. Other work duties as assigned by Management.
20. Always carry a tray.
21. Maintain clean, organized, and safe work areas.
22. Adhere to all daily and weekly cleaning schedules.
23. Provide great customer service.
24. Engage with guests to ensure they're happy with food and service.
25. If working as a Show Server, ensure all show-related duties are completed properly.
26. Complete all assigned training tests & courses.
27. Maintain a positive work attitude and friendly demeanor to work well with coworkers.
28. Adhere to uniform expectations per Sevilla Handbook and uniform policy.

Additional Responsibilities

1. Clock-in and out for each work day properly.
2. Take breaks as per Company Policy outlined in the Sevilla Handbook.
3. Attend and participate in all mandatory staff meetings.
4. Report suspicions of harassment, discrimination, retaliation, and/or safety issues immediately to a manager.

Minimum Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to assist individuals with disabilities to perform the essential functions.

Education/Experience

1. High School Diploma or equivalent.
2. 2+ years related experience and/or training in a fast-paced, fine dining establishment; or equivalent combination of education and experience.
3. Working knowledge of state and federal safety and sanitary requirements.

Certifications

1. Current Food Handler’s Card.
2. LEAD Card.

Computer Skills

Working knowledge of, or ability to learn, Company POS and timekeeping systems.

Work Environment

Reasonable accommodation or restricted duty may be made as recommended by a licensed physician. The noise level in the work environment is usually loud, and the work environment may be tight and require working in close quarters.

About the Company

Cafe Sevilla is proud to offer the most authentic Spanish ambiance in our tapas bar, restaurant, and nightclub. Located in San Diego, Long Beach, and Costa Mesa, California.