Cocktail Server

Cafe Sevilla; San Diego; Presencial; VES 120.000 - 450.000; Jornada completa

Descripción de la vacante

Un emocionante club nocturno busca servidores apasionados que ofrezcan una experiencia inolvidable a los clientes. En este entorno vibrante, serás responsable de interactuar con los huéspedes, procesar pedidos y pagos, y garantizar que cada visitante disfrute de su tiempo en el club. Con un enfoque en la venta de mesas y botellas, tendrás la oportunidad de demostrar tus habilidades de venta mientras trabajas en equipo con tus compañeros. Si te encanta el ambiente de un club y tienes un talento para el servicio al cliente, esta es la oportunidad perfecta para brillar en un entorno dinámico y divertido.

Formación

• Experiencia en atención al cliente y ventas en un entorno de restaurante o club.
• Capacidad para manejar múltiples tareas y mantener una actitud positiva.

Responsabilidades

• Usar listas de verificación para abrir y cerrar el club cada noche.
• Interactuar con los clientes y procesar sus pedidos y pagos de manera eficiente.
• Mantener mesas limpias y presentables durante el servicio.

Conocimientos

Atención al cliente

Habilidades de venta

Manejo de efectivo

Trabajo en equipo

Educación

Diploma de secundaria

Descripción del empleo

Req#: 74836290-8d0a-4d92-9b58-a4e50117f299

Work Duties and Responsibilities

1. Use the Club Opening and Closing Checklists on a nightly basis to track completion of opening and closing procedures.
2. At the time of opening, all servers must be standing within their section with a Bottle Service menu. The server's goal is to sell tables/bottles to guests already in the club. It is the responsibility of the server to know, prior to opening, what prices they are able to sell a bottle/table for.
3. Ensure every guest is having an enjoyable and memorable experience at Café Sevilla.
4. All VIP Guests are to be served to Sevilla expectation and the Steps of Service for Cocktail Servers are followed.
5. Interact with customers by taking their orders, making recommendations, providing them with accurate bills, serving them drinks, processing payments, and supplying them with their requests in a timely manner.
6. Process all payments in accordance with Cafe Sevilla policies. This includes cash handling, credit card processing, and credit card/ID verification procedures.
7. Encourage additional sales to guests - Upsell drinks/bottles, offer additional bottles with appropriate pricing, promote table service to guests not already seated.
8. Inquire with Management about pricing for any additional bottles. This will vary based on the multiple nights of the Nightclub as well as the guest count at the table.
9. Handle multiple tables and tasks in an efficient manner.
10. Maintain clean and presentable tables and work area - minimal trash and empty glassware on tables during service hours.
11. Keep a positive work attitude and friendly demeanor with the ability to work well with coworkers and as a team when necessary.
12. During business hours, a server is never to be out of their section for more than 2 minutes at a time. The only time out of their section should be to pick up a bottle or get something that the Porter has not been able to get.
13. Maintain a polished professional appearance in accordance with the Employee Handbook.
14. Inform management of any additional resources needed. If overwhelmed and unable to provide service to Sevilla expectation, ask for assistance.
15. Watch for underage drinking at all times, if applicable to the location.
16. Immediately report any maintenance, security, and/or safety issues or concerns to a manager.
17. If a server feels harassed by a guest or group displaying offensive language or gestures, they must inform Management immediately. Management will address the issue as necessary.
18. Recommend process improvements to a manager and participate in implementing approved process improvements as appropriate.
19. Properly complete all end-of-shift paperwork including nightly check-out, in accordance with Company Policy.
20. Other work duties as assigned by a manager.

About the Company

Cafe Sevilla is proud to offer the most authentic Spanish ambiance in our tapas bar, restaurant, and nightclub. Located in San Diego, Long Beach, and Costa Mesa, California.